Does Bath Tune Up charge a software license fee for Required Programs?
Bath_Tune_Up Franchise · 2025 FDDAnswer from 2025 FDD Document
Throughout the Term of this Agreement, Franchisee will pay Franchisor, in advance, a monthly Technology Fee in the amount specified in the Manuals. The Technology Fee is applied towards the cost of operating, upgrading and supporting Franchisor's technology platforms including the BATH TUNE-UP® customer relations management software and any successor or replacement thereof. Because changes to technology are dynamic and not predictable within the Initial Term, and in order to provide for inevitable but unpredictable changes to technological needs and opportunities, the Technology Fee is subject to change from time to time. Payments of Technology Fee are not refundable.
Source: Item 22 — CONTRACTS (FDD page 52)
What This Means (2025 FDD)
According to Bath Tune Up's 2025 Franchise Disclosure Document, franchisees are required to pay a monthly Technology Fee. This fee covers the costs associated with operating, upgrading, and supporting Bath Tune Up's technology platforms, including the customer relations management software. The amount of the Technology Fee is specified in the Manuals and is subject to change due to the dynamic nature of technology.
This Technology Fee is paid in advance and is non-refundable. This means that franchisees must budget for this ongoing expense and understand that the fee can fluctuate over time as Bath Tune Up updates its technology.
Unlike some other fees which may be optional or dependent on specific services, the Technology Fee appears to be a mandatory, ongoing cost for all Bath Tune Up franchisees to maintain access to the brand's essential technology infrastructure.