What topics are typically included in the Basecamp Fitness 'Vitals' program?
Basecamp_Fitness Franchise · 2025 FDDAnswer from 2025 FDD Document
- I. Vitals Training. If we do not hold a conference, you must send a representative to a "Vitals" program, if we offer it. The program typically includes training in the following areas: marketing, client engagement, member service, and other topics that we designate from time to time. This training will be conducted in a virtual format or at a location we designate, at our discretion. We will charge our then-current fee for this training course, plus our costs to conduct the training. Fees are payable before the training occurs.
Source: Item 22 — CONTRACTS (FDD pages 61–62)
What This Means (2025 FDD)
According to Basecamp Fitness's 2025 Franchise Disclosure Document, the 'Vitals' program typically includes training in marketing, client engagement, member service, and other topics that Basecamp Fitness designates.
If Basecamp Fitness does not hold a conference, franchisees must send a representative to the Vitals program, if offered. This training will be conducted virtually or at a location designated by Basecamp Fitness, at their discretion.
Basecamp Fitness will charge its then-current fee for this training course, plus its costs to conduct the training, and fees are payable before the training occurs. This means that franchisees should budget for these potential training expenses, as they are mandatory if a conference is not held.