Who is responsible for the cost of new equipment necessitated by a software upgrade for Basecamp Fitness?

According to Basecamp Fitness's 2025 Franchise Disclosure Document, the franchisee, referred to as the Customer, is responsible for the cost of any new or additional equipment required due to a software upgrade. ProVision, the entity providing software installation and support, may periodically upgrade the Proprietary Software with newer versions or releases. These upgrades can be made remotely and at ProVision's discretion, with or without notice.

This means that if a software upgrade requires new equipment to function properly, the franchisee will bear the financial burden of purchasing that equipment. This could potentially add unexpected costs to the operation of the Basecamp Fitness studio. Franchisees should factor in potential future equipment costs when evaluating the financial viability of the franchise.

Prospective Basecamp Fitness franchisees should inquire about the typical frequency and scope of software upgrades, as well as the potential costs associated with any new equipment that may be required. Understanding these potential expenses is crucial for accurate financial planning and risk assessment.