Can Basecamp Fitness require franchisees to purchase software support?
Basecamp_Fitness Franchise · 2025 FDDAnswer from 2025 FDD Document
nitial Franchise Fee you would have paid for those Studios.
ITEM 8 RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES
All equipment, furnishings, fixtures, signs, software, software support and security monitoring, supplies, branded items, marketing, maintenance services, insurance and products you purchase for use or sale in your Basecamp Studio must meet our specifications. Additionally, all membership types you offer as well as workouts provided through your Basecamp Studio must meet our specifications and, where allowed by applicable law, comply with our pricing guidelines. Those specifications may include minimum standards for delivery, performance, design, appearance, and quality. We will issue the specifications to you before you begin operating. We may include these specifications in the manual that we provide to you online, or we may issue them separately. While we do not have specifications for local advertising you create to promote your studio, we do require that you obtain our prior approval at least 4 weeks before you use any advertising materials you prepare. You may not establish or have established any digital or electronic medium or method of communication, including a website, web page, review or opinion page, social media and/or social networking site, channel, avatar, profile, including an online business profile, account, hashtag, user name or application, whether web-based or otherwise, or keyword advertising, pay-per-click
advertising or other search engine marketing, relating to or making reference to us, your Basecamp Studio, or to the Basecamp Fitness System without our approval. We reserve the right to refuse, reject, adjust or require changes to any advertising material you prepare.
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 28–32)
What This Means (2025 FDD)
According to Basecamp Fitness's 2025 Franchise Disclosure Document, franchisees are required to purchase software support. The FDD states that all equipment, furnishings, fixtures, signs, software, software support, and security monitoring must meet Basecamp Fitness's specifications.
Basecamp Fitness also maintains a list of sole suppliers, including ProVision, an affiliate, which is the sole supplier for certain technology services, technology, network hardware, and security systems, including iPads, tablet devices, computers, lighting, audio and video systems, software and other related components including a point of sale system and certain cloud based technology included in the Technology & Fitness Equipment Package which franchisees must purchase to operate their Basecamp Studio. Basecamp Fitness also has a sole supplier of studio management, billing, payment and scheduling software which franchisees must use to operate their Basecamp Studio.
These specifications may include minimum standards for delivery, performance, design, appearance, and quality. Basecamp Fitness will issue these specifications to franchisees before they begin operating, either in the manual provided online or separately. Franchisees can expect that items purchased to meet these specifications will represent a significant portion of their total purchases, with over 90% of initial purchases and between 70% and 90% of ongoing expenses falling under this category.