Is the relationship between HC and Basecamp Fitness clients exclusive?
Basecamp_Fitness Franchise · 2025 FDDAnswer from 2025 FDD Document
Client understands and acknowledges that the relationship created hereby is non-exclusive, meaning that either party hereto may do business with any other party that provides the same or similar services.
Source: Item 23 — RECEIPTS (FDD pages 62–248)
What This Means (2025 FDD)
According to Basecamp Fitness's 2025 Franchise Disclosure Document, the relationship between Healthy Contributions (HC) and its clients is non-exclusive. This means that both HC and the client are free to engage in business with other parties offering similar services. This non-exclusivity is explicitly stated in the Healthy Contributions Terms and Conditions of Service.
For a Basecamp Fitness franchisee, this implies that clients utilizing Fitness Incentive Programs administered by HC are not obligated to exclusively use HC's services. They can also work with other payment processors or program administrators. Similarly, HC is not restricted from providing its services to clients who may also be working with other fitness programs or payment processors.
This arrangement provides flexibility for both the client and HC. Clients can choose the services that best meet their needs, and HC can expand its business by serving a wider range of clients. However, franchisees should be aware that clients may opt for alternative services, potentially impacting the volume of transactions processed through HC.