Does Basecamp Fitness provide pre-opening support by assigning a direct contact?

According to Basecamp Fitness's 2025 Franchise Disclosure Document, as part of their pre-opening support, Basecamp Fitness will assign a direct contact to the franchisee. This is intended to provide franchisees with a specific point of contact within the Basecamp Fitness organization to assist them during the initial setup phase of their studio.

Having a direct contact can be beneficial for new Basecamp Fitness franchisees as it streamlines communication and provides a dedicated resource to answer questions, offer guidance, and help navigate the various steps involved in opening a new studio. This support can be particularly valuable in coordinating the different aspects of the pre-opening phase, such as site selection, training, and equipment procurement.

The FDD also mentions that Basecamp Fitness may provide these services through their employees, representatives, affiliates, or third-party providers. This indicates that the direct contact may not necessarily be a direct employee of Basecamp Fitness but could be someone from a related company or an external consultant designated to provide support. Franchisees should confirm with Basecamp Fitness the specific role and responsibilities of their assigned direct contact to understand the scope of support they can expect.