What is the 'Information System' that Basecamp Fitness may designate?
Basecamp_Fitness Franchise · 2025 FDDAnswer from 2025 FDD Document
We may designate the technology systems used in your Basecamp Studio, including the point of sale system, computer hardware and software, security systems, audio and video systems, related components, cloud based technology and other equipment and enhancements (the "Information System").
In connection with the Information System, you agree to the provisions set forth below.
You must acquire the right to use the Information System, obtain peripheral equipment and accessories and arrange for installation, required maintenance and support services, and interfacing of your Information System with our accounting system, all at your cost.
You acknowledge and agree that you will be required to purchase portions of the Information System from us and our affiliates, or from other mandatory suppliers or vendors that we approve.
We will have the right at all times to access the Information System and to retrieve, analyze, download and use all software, data and files stored or used on the Information System.
We may access the Information System in your Basecamp Studio or from other locations.
You will store all data and information on the Information System.
As upgrades to the hardware and/or software are developed, we may require you to obtain and install any or all of these upgrades.
We also may require you to replace any hardware or software used in the Information System.
You are responsible for the cost of all replacements and upgrades, including any initial and/or ongoing license, support or service fees.
You must have e-mail and high speed Internet access capabilities at your Basecamp Studio.
We may require you to use one or more designated vendors and/or software programs for mass marketing conducted via email, text messages, and/or other forms of communications.
You may not send or otherwise transmit, or allow or use a third-party entity or service not approved by us to send or transmit any automated SMS text messages.
All automated SMS text messages must be sent through our platform or another third-party platform approved by us.
You must subscribe to the music services for your Basecamp Studio that we require and pay our then-current music licensing fees.
Source: Item 22 — CONTRACTS (FDD pages 61–62)
What This Means (2025 FDD)
According to Basecamp Fitness's 2025 Franchise Disclosure Document, the Information System refers to the technology systems that Basecamp Fitness may require franchisees to use in their studios. This includes a point of sale system, computer hardware and software, security systems, audio and video systems, related components, cloud-based technology, and other equipment and enhancements.
Franchisees are responsible for acquiring the right to use the Information System, obtaining necessary peripheral equipment and accessories, arranging for installation, maintenance, support services, and ensuring the system interfaces with Basecamp Fitness's accounting system. The franchisee bears all associated costs. Basecamp Fitness mandates that franchisees purchase portions of the Information System from them, their affiliates, or approved mandatory suppliers.
Basecamp Fitness retains the right to access the Information System at any time to retrieve, analyze, download, and use all software, data, and files stored within the system, either from the studio location or remotely. Franchisees must store all data and information on the Information System. Basecamp Fitness may also require franchisees to install upgrades to the hardware and/or software as they are developed or replace any hardware or software used in the Information System, with the franchisee responsible for covering all costs related to replacements and upgrades, including license, support, or service fees.
Basecamp Fitness also requires that franchisees maintain email and high-speed internet access at their Basecamp Studio. They may also mandate the use of designated vendors or software programs for mass marketing via email, text messages, or other communication forms. Franchisees are prohibited from using unapproved third-party entities or services to send automated SMS text messages and must use Basecamp Fitness's platform or another approved third-party platform for such communications. Franchisees must also subscribe to the music services that Basecamp Fitness requires and pay the then-current music licensing fees.