What is Healthy Contributions' obligation regarding reimbursements or fees owed to a Basecamp Fitness client from a Program Provider?
Basecamp_Fitness Franchise · 2025 FDDAnswer from 2025 FDD Document
Client agrees that HC has no independent or derivative liability to the Client for any reimbursements, fees or payments due to Client from any Program Provider under any Fitness Incentive Program and that HC's obligations to Participating Facility are limited to disbursing monies to Client received by HC from the Program Provider as directed by the Program Provider.
Source: Item 23 — RECEIPTS (FDD pages 62–248)
What This Means (2025 FDD)
According to Basecamp Fitness's 2025 Franchise Disclosure Document, Healthy Contributions (HC) acts as a payment processor and program administrator for Fitness Incentive Programs offered by various Program Providers. As such, HC's obligation to a client of Basecamp Fitness is limited to disbursing monies received from a Program Provider as directed by that Program Provider. HC has no independent liability to the client for reimbursements, fees, or payments owed by the Program Provider.
In simpler terms, HC is only responsible for passing along the payments they receive from the Program Provider to the client. Basecamp Fitness franchisees should understand that HC is not responsible if the Program Provider fails to provide sufficient funds to cover reimbursements or fees owed to the client.
This arrangement means that Basecamp Fitness franchisees must rely on the Program Provider to fulfill their financial obligations. It is important for franchisees to carefully vet and maintain good relationships with the Program Providers they work with to ensure timely and accurate payments. Franchisees should also be aware of the terms and conditions of the Fitness Incentive Programs they participate in to understand the payment flow and responsibilities of each party involved.