For Basecamp Fitness, what is HC's role in disbursing Fitness Incentive Program reimbursements and fees?
Basecamp_Fitness Franchise · 2025 FDDAnswer from 2025 FDD Document
Healthy Contributions ("HC") is the payment processor and program administrator for a number of Fitness Incentive Programs offered by multiple, individual Program Providers. By opting to participate in any of the Fitness Incentive Programs administered by HC the Client ("Client") agrees to abide by HC's Terms and Conditions set forth below, and as may be updated or amended from time to time.
Appointment of HC as Payment Processor.
By opting to become a Client in any Fitness Incentive Program the Client agrees that HC will serve as the payment processor for the Fitness Incentive Program.
HC will, among other things, (A) provide an electronic platform for the Client's entry of Fitness Incentive Programs specific data; (B) collect Fitness Incentive Program specific data from the Client (including Program Member usage data) and convey the data and information provided by the Client to the Program Provider; (C) disburse Fitness Incentive Program reimbursements and fees to the Client as directed by the Program Provider.
Client agrees that HC has no independent or derivative liability to the Client for any reimbursements, fees or payments due to Client from any Program Provider under any Fitness Incentive Program and that HC's obligations to Participating Facility are limited to disbursing monies to Client received by HC from the Program Provider as directed by the Program Provider.
Client acknowledges that HC has made no warranty, guarantee or representations to Client concerning the level, if any, of compensation or profit that Client may derive from participating in any Fitness Incentive Program.
Source: Item 23 — RECEIPTS (FDD pages 62–248)
What This Means (2025 FDD)
According to Basecamp Fitness's 2025 Franchise Disclosure Document, Healthy Contributions (HC) acts as the payment processor for Fitness Incentive Programs. HC's responsibilities include providing an electronic platform for clients to enter program-specific data, collecting data from clients (including member usage data), and conveying this data to the Program Provider. Most importantly, HC disburses Fitness Incentive Program reimbursements and fees to the client, but only as directed by the Program Provider.
This means that while HC handles the actual payments, it does so under the instruction of the specific Fitness Incentive Program provider. Basecamp Fitness franchisees participating in these programs will interact with HC's platform for data entry and receive payments through them, but the amounts and timing are determined by the Program Provider, not HC.
The document explicitly states that HC has no independent liability for reimbursements, fees, or payments owed to the client by the Program Provider. HC's obligation is limited to disbursing funds received from the Program Provider. This clarifies that HC is simply an intermediary and not responsible for the financial obligations of the Fitness Incentive Program itself. Basecamp Fitness franchisees should be aware that HC provides no guarantees regarding potential compensation or profit from participating in any Fitness Incentive Program.