What happens if a payment from a Basecamp Fitness client is unable to be drafted?
Basecamp_Fitness Franchise · 2025 FDDAnswer from 2025 FDD Document
, the Client may either alter its method of payment (if the payment method is not mandated by the Program Provider) or withdraw from the relevant Program, as provided for in these Terms and Conditions. Client acknowledges and agrees that under some Fitness Incentive Programs HC may receive compensation from a Program Provider (as solely determined by HC and the Program Provider) for providing its services as a payment processor and administrator for a Fitness Incentive Program and that the compensation is fully earned by HC and that Client has no claim to any part of HC's compensation. HC will post on its website each m
Source: Item 23 — RECEIPTS (FDD pages 62–248)
What This Means (2025 FDD)
According to Basecamp Fitness's 2025 Franchise Disclosure Document, if a client's payment is unable to be drafted, the client will be notified and offered a second payment method. If the payment is not made within 10 days of notification, a late fee of $29.00 may be imposed.
Furthermore, Basecamp Fitness reserves the right to suspend all services to the client if any fee remains unpaid 10 days after notification. This suspension will remain in effect until full payment is made. Basecamp Fitness will not be held liable to the client or any third party for this suspension of services.
This policy ensures that Basecamp Fitness franchisees have a clear procedure for handling delinquent client payments, protecting their revenue stream. Franchisees should ensure their clients are aware of these terms to avoid service interruptions and late fees. This is a fairly standard practice in the fitness franchise industry, as studios rely on consistent revenue to cover operating costs.