What is the deadline for notifying Basecamp Fitness of a security breach?

According to Basecamp Fitness's 2025 Franchise Disclosure Document, franchisees must immediately notify Basecamp Fitness of any suspected security breach at or in connection with their studio. This immediate notification requirement underscores the critical importance Basecamp Fitness places on data security and the swift containment of potential breaches.

This requirement means that as soon as a franchisee suspects or becomes aware of a security breach, they must inform Basecamp Fitness without delay. This includes any situation where data may have been compromised, such as unauthorized access to customer information or a potential malware infection. The franchisee is also responsible for promptly identifying and fixing the source of the security breach at their own expense.

Furthermore, the franchisee assumes full responsibility for providing all necessary notices of the breach and monitoring credit histories and transactions of members and customers, unless Basecamp Fitness directs otherwise. This places a significant burden on the franchisee to stay vigilant and proactive in protecting sensitive data and mitigating potential damage from security incidents. Failing to comply with this immediate notification requirement could lead to further repercussions from Basecamp Fitness, as it is a critical component of maintaining the integrity and security of the entire franchise system.