Is attendance at the Basecamp Fitness 'Vitals' program mandatory, and if so, under what conditions?
Basecamp_Fitness Franchise · 2025 FDDAnswer from 2025 FDD Document
If we do not hold a conference, you must send a representative to a "Vitals" program, if we offer it.
The program typically includes training in the following areas: marketing, client engagement, member service, and other topics that we designate from time to time.
This training will be conducted in a virtual format or at a location we designate, at our discretion.
We will charge our then-current fee for this training course, plus our costs to conduct the training.
Fees are payable before the training occurs.
Source: Item 22 — CONTRACTS (FDD pages 61–62)
What This Means (2025 FDD)
According to Basecamp Fitness's 2025 Franchise Disclosure Document, attendance at the 'Vitals' program is mandatory under specific conditions. If Basecamp Fitness does not hold a conference, the franchisee must send a representative to the 'Vitals' program, if Basecamp Fitness offers it.
The 'Vitals' program typically includes training in areas such as marketing, client engagement, member service, and other topics designated by Basecamp Fitness. This training can be conducted virtually or at a location designated by Basecamp Fitness, at their discretion.
Basecamp Fitness will charge a fee for this training course, plus their costs to conduct the training, and these fees are payable before the training occurs. Franchisees should factor in these potential training costs when assessing the overall investment and operational expenses of a Basecamp Fitness franchise.