Who assumes responsibility for providing notices of breach or compromise concerning members and customers of a Basecamp Fitness studio?

According to Basecamp Fitness's 2025 Franchise Disclosure Document, the franchisee is primarily responsible for providing all notices of breach or compromise and all duties to monitor credit histories and transactions concerning members and other customers of their Basecamp Studio. This responsibility falls on the franchisee unless Basecamp Fitness directs otherwise.

This means that if there is a data breach or compromise of customer information at the franchisee's studio, the franchisee is the one who must notify the affected parties and handle the monitoring of credit histories and transactions. This includes understanding and complying with all applicable laws and regulations related to data privacy and protection, such as the California Consumer Privacy Act.

This places a significant responsibility on the franchisee to ensure that proper security measures are in place to protect customer data and to have a plan in place for responding to any potential breaches. The franchisee will also bear the expense of identifying and remediating any security breach. It is important for prospective franchisees to understand the full scope of these responsibilities and to budget accordingly for data security and compliance measures.

Basecamp Fitness also requires franchisees to notify them immediately of any suspected data breach at or in connection with the Basecamp Studio. This notification requirement ensures that Basecamp Fitness is aware of any potential issues and can provide guidance or assistance as needed. Franchisees must also comply with any privacy policies or data protection and breach response policies that Basecamp Fitness may periodically establish.