Are the amounts paid for the Basecamp Fitness Build-Out Package refundable?
Basecamp_Fitness Franchise · 2025 FDDAnswer from 2025 FDD Document
- B. Build-Out Package. You must purchase from us a "Build-Out Package", which includes your signage, initial marketing materials, furniture, fixtures and a design kit. You will order these items as a package through our on-line portal. The amounts you pay for these items are nonrefundable and are due at the times we specify. These items will not constitute all of the items you will need to establish and operate your Basecamp Studio and you will need to purchase other items.
Source: Item 22 — CONTRACTS (FDD pages 61–62)
What This Means (2025 FDD)
According to Basecamp Fitness's 2025 Franchise Disclosure Document, the amounts paid for the Build-Out Package are nonrefundable. The Build-Out Package includes items such as signage, initial marketing materials, furniture, fixtures, and a design kit. Franchisees must purchase this package through Basecamp Fitness's online portal. The payment for these items is due at the time specified by Basecamp Fitness.
This nonrefundable policy means that once a franchisee pays for the Build-Out Package, they cannot get their money back, even if they later decide not to open the Basecamp Studio or if the studio build-out does not proceed as planned. This is a significant financial commitment that prospective franchisees should carefully consider. It is important to review the specifics of what is included in the Build-Out Package and to understand the total cost before making this purchase.
It is also important to note that the Build-Out Package does not include all the items necessary to establish and operate the Basecamp Studio. Franchisees will need to purchase additional items separately. This could add to the overall investment required to start the franchise. Franchisees should clarify with Basecamp Fitness exactly what is included in the Build-Out Package and what additional purchases will be necessary to fully equip their studio.