Does Bang Cookies reserve the right to assess reasonable charges for refresher training?
Bang_Cookies Franchise · 2024 FDDAnswer from 2024 FDD Document
(2) Franchisee or, if Franchisee is a Corporate Entity, Franchisee's Managing Owner and Manager, at Franchisee's sole cost and expense, must attend and successfully complete all refresher training courses or system-wide training courses, additional training programs and seminars as Franchisor periodically may designate or offer in Franchisor's Reasonable Business Judgment. Franchisor provides instructors and training materials for those programs and seminars, but Franchisor reserves the right to assess Franchisee reasonable charges for such training. Franchisee is responsible for all
expenses Franchisee and Franchisee's employee incurs in connection with attendance and participation in these programs and seminars, including, without limitation, the cost of transportation, lodging, meals and any salaries and other wages.
Source: Item 23 — RECEIPTS (FDD pages 56–245)
What This Means (2024 FDD)
According to Bang Cookies's 2024 Franchise Disclosure Document, the franchisor retains the right to charge franchisees for refresher training courses. Specifically, if Bang Cookies, in its Reasonable Business Judgment, designates or offers refresher training, system-wide training, or additional programs and seminars, the franchisee (or the Managing Owner/Manager if the franchisee is a corporation) must attend and successfully complete these.
While Bang Cookies provides the instructors and training materials, the franchisee is responsible for all expenses related to attending these programs. These expenses include transportation, lodging, meals, and any salaries or wages for the franchisee or their employees.
This means that as a Bang Cookies franchisee, you may be required to participate in ongoing training, and while the core instruction is provided, you should budget for the associated travel and attendance costs, as well as potential charges for the training itself. This is a fairly standard practice in franchising, as franchisors often require ongoing training to maintain brand standards and introduce new products or procedures.