Who is required to attend the initial training program for a Bang Cookies franchise?
Bang_Cookies Franchise · 2024 FDDAnswer from 2024 FDD Document
our right to access your point of sale system.
Initial Training
If this is your first Shop we will provide initial training for you, or if you are a Corporate Entity, your Managing Owner, plus one designated manager. You or your Managing Owner and your general manager must successfully attend and complete the initial training program to our satisfaction no later than 45 days before the opening of your Shop. The initial training program takes place over an approximate two week period. If more than two individuals attend initial training you will be charged an additional fee per additional persons attending initial training. Although we provide you and your general manager with initial training at no additional fee or charge, you will be responsible for paying for all travel expenses and employee wages that you incur in your initial training attendance and participation. (Franchise Agreement, Article 4). Currently, we provide our initial training program no less frequently than quarterly and on an as-needed basis.
TRAINING PROGRAM
The following chart summarizes the subjects covered in our initial training program:
| t. Transfer | FA: 14 DA: 6 | 17 | |
|---|---|---|---|
| u. Renewal | FA: 15 DA: 3 | 17 | |
| v. Post-termination obligations | FA: 6, 10, 11, 17 and 18 DA: Not applicable | 17 | |
| w. Non-competition covenants | FA: 6, 17 and 18 DA: Not applicable | 17 | |
| x. Dispute resolution | FA: 18.F. and 18.G. DA: 7 | 17 | |
| y. Individual guarantee of franchisee obligations | FA: 2.C., 6, 7.J., 14.C., 14.D., 14.E. and 17.C. DA: 2.5 and 6.2 | 9 | Instructional materials that will be used in the initial training process includes our Manuals, live instruction, and handouts. Initial training will be conducted under the direction and supervision of our Regional Retail Manager and COO. The level of experience of our trainers will, at a minimum, include each trainer's satisfactory completion of our initial training program. |
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 29–36)
What This Means (2024 FDD)
According to Bang Cookies's 2024 Franchise Disclosure Document, if you are opening your first Bang Cookies shop, either you, or if you are a corporate entity, your Managing Owner, plus one designated manager are required to attend the initial training. Bang Cookies requires you or your Managing Owner and your general manager to successfully attend and complete the initial training program to their satisfaction no later than 45 days before the shop opens.
The initial training program is approximately two weeks long. If more than two individuals attend the initial training, Bang Cookies will charge an additional fee for each additional person. Although Bang Cookies provides you and your general manager with initial training at no additional fee or charge, you are responsible for paying for all travel expenses and employee wages incurred during training.
If you need to replace your Operating Manager, the replacement Operating Manager must complete Bang Cookies's initial training program to their satisfaction. You will be required to pay Bang Cookies's then-current supplemental training fee for your replacement Operating Managers, which is currently $300 per manager per day for each replacement manager attending initial training. You are also responsible for all costs incurred by your managers in attending the initial training.