What are the POS procedures for transacting sales at a Bang Cookies franchise?
Bang_Cookies Franchise · 2024 FDDAnswer from 2024 FDD Document
"Business Management System" refers to and means the software, internet, web based and/or cloud based system or systems, point of sale system or systems and customer relationship management system or systems as same may be individually or collectively designated by us, in our Reasonable Business Judgment, as being required for use by the Franchised Business, including, but not limited to, the dayto-day sales, ordering, operations and management of the Franchised Business.
Source: Item 23 — RECEIPTS (FDD pages 56–245)
What This Means (2024 FDD)
The 2024 Bang Cookies Franchise Disclosure Document defines the systems franchisees must use to manage sales. Specifically, Bang Cookies requires franchisees to use a designated "Business Management System," which includes software, internet-based systems, point of sale (POS) systems, and customer relationship management (CRM) systems. This system is mandated for day-to-day sales, ordering, operations, and management of the franchised business.
This means that franchisees do not have the freedom to choose their own POS systems or sales transaction procedures. Instead, they must adhere to the specific system that Bang Cookies, in its reasonable business judgment, deems necessary. The franchisor can modify this system over time.
For a prospective franchisee, this indicates that a significant part of their initial and ongoing operational costs will be tied to the Business Management System. It is important to understand the full capabilities, costs, and training associated with the mandated system. A potential franchisee should ask Bang Cookies for detailed information about the specific POS system, including hardware and software specifications, transaction processing procedures, data security measures, and any associated fees or service charges.