factual

What operational requirements does Bang Cookies designate for its franchisees?

Bang_Cookies Franchise · 2024 FDD

Answer from 2024 FDD Document

and brand standards related to the promotion of the Franchised Business;

  • (6) Approving or disapproving of Franchisee requests related to marketing materials and Digital Media that may be used to market the Franchised Business; and
  • (7) Establishing and communicating System standards and requirements in the form of the operations manual and, as Franchisor, in Franchisor's sole discretion.

4.C. OPERATIONS MANUAL

Franchisor shall Franchisee with access to the operations manual. The operations manual contains, as designated and determined by Franchisor, mandatory and, as applicable, suggested specifications, standards and operating procedures that Franchisor prescribes for Bang Cookies Shops. Franchisee shall operate the Franchised Business in strict accordance with the standards, specifications, and requirements set forth in the operations manual as, such standards, specifications, and requirements including, but not limited to, the Approved Services and Products, System Supplies, and, authorized and designated suppliers, as of the Effective Date of this Agreement, and, as they may be supplemented, modified, changed, and/or replaced in the future and, from time to time, by Franchisor, in Franchisor's Reasonable Business Judgment. Franchisee shall keep and maintain the confidentiality of the operations manual and, shall keep and maintain all files, data and information contained in the operations manual in a secure location and/or in a protected confidential state and, as otherwise directed by Franchisor. The master copy and official version of the operations manual is and shall be the copy and/or version maintained and designated by Franchisor in Franchisor's ordinary course of business.

Franchisor shall provide Franchisee with reasonable notice of modifications and changes made to the operations manual and, such notice may take form of electronic communications including emails and, if the operations manual is maintained on an online web based platform, notifications within said platform. Franchisor shall provide Franchisee with a reasonable period of time, as determined by Franchisor, in Franchisor's Reasonable Business Judgment, to implement change and modifications to the as set forth in the operations manual. Without limitation to the foregoing, Franchisee may only offer and sell the Approved Services and Products and utilize the System Supplies as designated by Franchisor, in Franchisor's Reasonable Business Judgment, in the operations manual and, in accordance with the terms, specifications and requirements set forth in the operations manual and as Franchisor may supplement and modify the operations manual from time to time or, as Franchisor may otherwise designate in writing.

ARTICLE 5 FEES

5.A. INITIAL FRANCHISE FEE

Upon execution of this Agreement Franchisee shall pay to Franchisor a non-recurring initial franchisee fee (the "Initial Franchise Fee") of $55,000. The Initial Franchise Fee is fully earned by Franchisor upon execution of this Agreement and is not refundable.

5.B. ROYALTY FEES

Throughout the Term of this Agreement, Franchisee shall pay to Franchisor a continuing weekly nonrefundable royalty fee (the "Royalty Fee") in an amount equal to 6% (the "Royalty Rate") of Franchisee's weekly Gross Sales. The Royalty Fee shall be calculated on a weekly basis for each respective weekly

Accounting Period. The Royalty Fee during any Renewal Term shall be determined by Franchisor but shall not be less than the Royalty Fee and Royalty Rate set forth in this Agreement. If any federal, state or local tax or withholding obligation, other than an income tax, is imposed on the Royalty Fee paid by Franchisee to Franchisor that, Franchisor cannot directly and, dollar of dollar, offset against taxes required to be paid by Franchisor under any applicable federal or state laws, then Franchisee must compensate Franchisor in amounts that offset the tax / withholding obligations.

On-Going Obligation: The Royalty Fee is an on-going obligation due from Franchisee to Franchisor, is payable in United States Dollars and, as designated by Franchisor, is to be calculated and paid weekly (unless another recurring Accounting Period is designated by Franchisor) on the Gross Sales for the previous weekly Accounting Period for each and every week throughout the Term of this Agreement and any applicable renewal term.

Payment and Due Date: Royalty Fee payments will be paid weekly and sent by ACH, electronic funds transfer, or as otherwise designated by Franchisor and shall be due on the Thursday of each weekly Accounting Period (for the preceding week and each week thereafter throughout the entire Term of this Agreement) or such other specific day of the week that Franchisor designates from time to time or for such other period that Franchisor may designate (the "Due Date")(the term Due Date is further defined in Article 1 of this Agreement).

Source: Item 23 — RECEIPTS (FDD pages 56–245)

What This Means (2024 FDD)

According to Bang Cookies's 2024 Franchise Disclosure Document, franchisees must adhere to specific operational requirements outlined in the operations manual. Bang Cookies will provide franchisees with access to this manual, which contains mandatory and suggested specifications, standards, and operating procedures. Franchisees are obligated to operate their franchised business in strict accordance with these guidelines, which include, but are not limited to, the approved services and products, system supplies, and authorized suppliers. Bang Cookies retains the right to supplement, modify, change, and/or replace these standards and specifications over time, using their reasonable business judgment. Franchisees must maintain the confidentiality and security of the operations manual.

Bang Cookies will provide franchisees with reasonable notice of any modifications or changes to the operations manual, potentially through electronic communications or notifications on an online platform. Franchisees will be given a reasonable period to implement these changes. Franchisees are restricted to offering and selling only the approved services and products and utilizing only the system supplies designated by Bang Cookies in the operations manual. These requirements may be updated or modified by Bang Cookies at any time.

During the construction and operation of the franchised business, franchisees are required to exclusively use construction and decorating materials, furniture, fixtures, equipment, and signs that Bang Cookies has approved or designated in the operations manual. These items must meet Bang Cookies's specifications and standards for appearance, function, and performance. Franchisees are only permitted to purchase these approved or designated items from suppliers that Bang Cookies has approved or designated, which may include Bang Cookies itself or its affiliates.

Prior to opening, franchisees must prepare and submit specific plans and specifications for their shop facility and location to Bang Cookies for approval. These plans must be prepared by design consultants designated or approved by Bang Cookies and hired by the franchisee at their own expense. The plans must comply with Bang Cookies's generalized plans and specifications and the requirements set forth in the operations manual. Bang Cookies has the right to prohibit the implementation of any plans that are not consistent with their prototype plans and specifications. Franchisees are also responsible for obtaining all necessary building, utility, sign, health, sanitation, and business permits and licenses. Additionally, franchisees must construct all required improvements to their shop location, purchase and install all required furniture, fixtures, and equipment, and decorate the premises in compliance with the approved plans and specifications, as well as all applicable ordinances, building codes, permit requirements, and lease or deed restrictions. Franchisees must also provide timely written reports to Bang Cookies regarding the construction and remodeling process and establish filing, accounting, and inventory control systems that conform to Bang Cookies's requirements.

Disclaimer: This information is extracted from the 2024 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.