factual

How often can Bang Cookies supplement, modify, and amend the operational requirements for its franchisees?

Bang_Cookies Franchise · 2024 FDD

Answer from 2024 FDD Document

Franchisor shall Franchisee with access to the operations manual. The operations manual contains, as designated and determined by Franchisor, mandatory and, as applicable, suggested specifications, standards and operating procedures that Franchisor prescribes for Bang Cookies Shops. Franchisee shall operate the Franchised Business in strict accordance with the standards, specifications, and requirements set forth in the operations manual as, such standards, specifications, and requirements including, but not limited to, the Approved Services and Products, System Supplies, and, authorized and designated suppliers, as of the Effective Date of this Agreement, and, as they may be supplemented, modified, changed, and/or replaced in the future and, from time to time, by Franchisor, in Franchisor's Reasonable Business Judgment. Franchisee shall keep and maintain the confidentiality of the operations manual and, shall keep and maintain all files, data and information contained in the operations manual in a secure location and/or in a protected confidential state and, as otherwise directed by Franchisor. The master copy and official version of the operations manual is and shall be the copy and/or version maintained and designated by Franchisor in Franchisor's ordinary course of business.

Franchisor shall provide Franchisee with reasonable notice of modifications and changes made to the operations manual and, such notice may take form of electronic communications including emails and, if the operations manual is maintained on an online web based platform, notifications within said platform. Franchisor shall provide Franchisee with a reasonable period of time, as determined by Franchisor, in Franchisor's Reasonable Business Judgment, to implement change and modifications to the as set forth in the operations manual. Without limitation to the foregoing, Franchisee may only offer and sell the Approved Services and Products and utilize the System Supplies as designated by Franchisor, in Franchisor's Reasonable Business Judgment, in the operations manual and, in accordance with the terms, specifications and requirements set forth in the operations manual and as Franchisor may supplement and modify the operations manual from time to time or, as Franchisor may otherwise designate in writing.

Source: Item 23 — RECEIPTS (FDD pages 56–245)

What This Means (2024 FDD)

According to Bang Cookies' 2024 Franchise Disclosure Document, the brand can modify, supplement, change, and/or replace the operational requirements for its franchisees from time to time. These modifications are made in Bang Cookies' reasonable business judgment. The operational requirements are outlined in the operations manual, which contains mandatory and suggested specifications, standards, and operating procedures for Bang Cookies shops.

Bang Cookies will provide franchisees with reasonable notice of any changes to the operations manual. This notice may be delivered through electronic communications, such as emails, or notifications within an online web-based platform where the operations manual is maintained. Bang Cookies will also provide franchisees with a reasonable period of time to implement these changes, as determined by Bang Cookies.

This means that as a Bang Cookies franchisee, you must stay informed about updates to the operations manual and be prepared to adapt your business practices accordingly. While Bang Cookies is obligated to provide reasonable notice and time for implementation, the ultimate decision on the timing and nature of these changes rests with the franchisor. Franchisees are required to strictly adhere to the standards, specifications, and requirements set forth in the operations manual, including those related to approved services and products, system supplies, and authorized suppliers.

Disclaimer: This information is extracted from the 2024 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.