Is a Bang Cookies franchisee obligated to install all point of sale and software upgrades?
Bang_Cookies Franchise · 2024 FDDAnswer from 2024 FDD Document
m that you will be required to purchase ranges from $2,000 to $3,000. You are obligated to install and/or access all required point of sale and software upgrades as recommended by the manufacturer of the computer and the licensor of point of sale system. You are responsible for hardware repairs or replacement of systems that are no longer covered under warranty. Your estimated costs for the maintenance, repair and updates for the computer and point of sale systems is estimated to not exceed to exceed $1,500 per year. There are no
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 29–36)
What This Means (2024 FDD)
According to Bang Cookies's 2024 Franchise Disclosure Document, franchisees are obligated to install and/or access all required point of sale and software upgrades as recommended by the manufacturer of the computer and the licensor of the point of sale system. The initial upfront cost of the point of sale and computer system ranges from $2,000 to $3,000.
This means that as a Bang Cookies franchisee, you must keep your systems up-to-date with the latest software. This ensures compatibility and security, and allows you to continue operating smoothly. Failure to install required updates could lead to system malfunctions or non-compliance with Bang Cookies's standards.
The franchisee is responsible for hardware repairs or replacements of systems no longer under warranty. The estimated costs for maintenance, repair, and updates to the computer and point of sale systems are estimated to not exceed $1,500 per year. However, Bang Cookies has no contractual obligations to maintain, repair, update, or upgrade your computer systems.
Bang Cookies will have independent access to all information and data transmitted on your point of sale system, including data related to the financial performance of your shop. There are no contractual limitations on Bang Cookies's right to access your point of sale system.