How will Bang Cookies communicate changes or modifications to the System to the franchisee?

According to Bang Cookies's 2024 Franchise Disclosure Document, Bang Cookies will communicate modifications and changes to the operations manual to franchisees through reasonable notice. This notice may be delivered via electronic communications, such as emails. If the operations manual is maintained on an online web-based platform, notifications may also be provided within that platform.

Bang Cookies will provide franchisees with a reasonable period of time to implement these changes and modifications, the length of which will be determined by Bang Cookies in its reasonable business judgment. The operations manual contains mandatory and suggested specifications, standards, and operating procedures for Bang Cookies Shops, and franchisees must operate their Franchised Business in strict accordance with these guidelines.

This communication method is fairly standard in the franchise industry, as franchisors need an efficient way to update franchisees on system standards. Franchisees should ensure they regularly check their email and any online platforms for updates to remain compliant with Bang Cookies's operational standards. Franchisees are also responsible for maintaining the confidentiality of the operations manual and keeping all related files, data, and information secure, as directed by Bang Cookies.