What agreement must an Operating Manager sign for a Bang Cookies franchise?
Bang_Cookies Franchise · 2024 FDDAnswer from 2024 FDD Document
complete, to our satisfaction, our initial training program and be approved by us. While we recommend that your Managing Owner personally participate in the day-to-day management and on-site supervision and operations of your Shop, you may hire an operating manager to supervise and manage the day-to-day on-site operations of your Shop provided that your operating manager: (a) meets all of our minimum standards and criteria for managers; (b) completes our initial training program; and (c) signs our confidentiality agreements (an "Operating Manager"). At all times, your Shop must be managed and supervised on-site by either a Managing Owner or Operating Manager. If you own and operate multiple Shops then each Shop must be managed and supervised on-site by an Operating Manager.
Source: Item 15 — OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISE BUSINESS (FDD page 40)
What This Means (2024 FDD)
According to Bang Cookies's 2024 Franchise Disclosure Document, if a franchisee chooses to hire an operating manager, that manager must sign Bang Cookies' confidentiality agreements. The FDD refers to this agreement as the "Operating Manager" agreement.
This requirement ensures that the operating manager, who will be involved in the day-to-day operations of the Bang Cookies shop and have access to sensitive business information, is legally bound to protect the brand's confidential information. This is a standard practice in franchising to safeguard trade secrets, operational procedures, and other proprietary information.
Additionally, if the Operating Manager is a family member of the franchisee or an owner, they must also sign and agree to be bound by the terms of the Franchise Owner and Spouse Agreement and Guaranty.