Under what circumstances will Bananas Smoothies Frozen Yogurt charge a franchisee for operating assistance?

According to the 2025 Bananas Smoothies Frozen Yogurt Franchise Disclosure Document, franchisees may be charged for operating assistance if they fail to comply with any provision of the Franchise Agreement or fail to maintain the quality standards set by Bananas Smoothies Frozen Yogurt. In such cases, Bananas Smoothies Frozen Yogurt has the right to assign someone to the franchisee's restaurant to train employees and ensure that quality and service standards are maintained. The franchisee is responsible for covering the travel and living expenses of the assigned person. Bananas Smoothies Frozen Yogurt also reserves the right to make reasonable charges for forms and other materials provided in connection with this assistance.

Additionally, the table in Item 6 includes a fee for "Additional Assistance" listed at $100 per person per day, due 30 days after billing. The remarks section states that Bananas Smoothies Frozen Yogurt reserves the right to charge for additional assistance and ongoing training.

These stipulations mean that a Bananas Smoothies Frozen Yogurt franchisee needs to adhere strictly to the Franchise Agreement and maintain high standards of quality and service to avoid incurring extra costs for operating assistance. It is important for prospective franchisees to carefully review the Franchise Agreement to understand all requirements and standards to prevent potential charges. The cost of non-compliance can include not only the direct expenses of the assigned personnel but also the indirect costs associated with operational disruptions and potential damage to the brand's reputation.