What standards is a Bananas Smoothies Frozen Yogurt franchisee required to conform to?

ntial damages for any loss of profit or revenue, even if advised of the possibility of such damage.

• C. To meet and maintain the highest governmental standards and ratings applicable to the operation of the Restaurant, including without limitation, standards for dairy product quality.
• D. To use at the Restaurant only menus which comply with the style, pattern, and design prescribed by Franchisor in the Confidential Operating Manual or otherwise in writing.
• E. To sell or offer for sale only such products and menu items as meet Franchisor's uniform standards of quality and quantity, as have been expressly approved for sale in writing by Franchisor, and as have been prepared in accordance with Franchisor's methods and techniques; to sell or offer for sale all approved items; to refrain from any deviation from Franchisor's standards and specifications for serving or selling the same without Franchisor's prior written consent; and to discontinue selling and offering for sale any such items as Franchisor may, in its discretion, disapprove in writing at any time.
• F. To permit Franchisor or its agents, at any reasonable time, to remove from the Premises, at Franchisor's option, certain samples of any inventory items without payment therefore, in amounts reasonably necessary for testing by Franchisor or an independent, certified laboratory to determine whether said samples meet Franchisor's then current standards and specifications. In addition to any other remedies it may have under this Agreement, Franchisor may require Franchisee to bear the cost of such testing if the supplier of the item has not previously been approved by Franchisor or if the sample fails to conform to Franchisor's specifications.
• 11.02 Decor Requirements. Franchisee shall purchase and install, at Franchisee's expense, all fixtures, furnishings, signs, and equipment as Franchisor may reasonably direct from time to time in the Confidential Operations & Training Manual or otherwise in writing; and to refrain from installing or permitting to be installed on or about the Restaurant Premises, without Franchisor's prior written consent,

any equipment or other improvements not previously approved as meeting Franchisor's standards and specifications.

• 11.03 Products and Supplies. Franchisee shall purchase all equipment, supplies and other products and materials required for the operation of the Restaurant solely from suppliers who demonstrate, to the continuing reasonable satisfaction of Franchisor, the ability to meet Franchisor's reasonable standards and specifications for such items; who possess adequate quality controls and capacity to supply Franchisee's needs promptly and reliably; and who have been approved in writing by Franchisor and not thereafter disapproved. If Franchisee desires to purchase any items from an unapproved supplier, Franchisee shall submit to Franchisor a written request for such approval, or shall request the supplier itself to do so.

Source: Item 23 — RECEIPT (FDD pages 58–231)