Who is required to attend the initial training program for a Bananas Smoothies Frozen Yogurt franchise?
Bananas_Smoothies_Frozen_Yogurt Franchise · 2025 FDDAnswer from 2025 FDD Document
Prior to the opening of the Franchised Business we will provide initial training programs. You and/or at least one designated manager must attend and successfully complete our program. The training program will be conducted in Bethlehem, PA or at another designated training facility. The training program emphasizes on-the-job training but may also incorporate classroom training. It will also include accounting and administrative procedures training along with other elements of restaurant management. We do not charge a fee for the initial training program. There is no cost for the training, however, you will be responsible for all expenses incurred in training by you and/or your manager, including, but not limited to, travel costs, room, board and wages. Our training department will assess your satisfactory completion of training which will include proficient performance evaluation in all task areas and management areas related to the operation of the Franchised Business. We will assess competence and proficiency through a combination of written and/or oral tests and quizzes and observations. If you or your manager have not satisfactorily completed the training, you may be required to attend further follow-up training for which at our sole discretion, you may be required, to pay for the training instructors, materials, or incidental costs associated with providing the additional training.
Instructional material used in the training program consists of a fifteen-day (15) training schedule, study guide, product manual, operations & training manual and quizzes.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 38–43)
What This Means (2025 FDD)
According to the 2025 Bananas Smoothies Frozen Yogurt Franchise Disclosure Document, the franchisee, or at least one designated manager, must attend and successfully complete the initial training program. This training is conducted in Bethlehem, PA, or at another designated training facility. The program emphasizes on-the-job training but also includes classroom instruction, covering accounting and administrative procedures, along with other aspects of restaurant management.
The Bananas Smoothies Frozen Yogurt training department will assess the satisfactory completion of training through performance evaluations in all task and management areas related to operating the franchised business. Competence and proficiency are evaluated through written and oral tests, quizzes, and observations. If the franchisee or their manager does not satisfactorily complete the training, they may be required to attend further follow-up training, for which Bananas Smoothies Frozen Yogurt may require them to pay for the training instructors, materials, or incidental costs.
Instructional materials used in the initial Bananas Smoothies Frozen Yogurt training program include a fifteen-day training schedule, study guide, product manual, and operations & training manual. Franchisees are responsible for all expenses incurred during training, including travel, room, board, and wages for themselves and their managers. Kelly Hernandez, Divisional Vice President of Operations, oversees the training program, bringing over 10 years of experience to the role.