What operating assistance does Bananas Smoothies Frozen Yogurt provide to franchisees?
Bananas_Smoothies_Frozen_Yogurt Franchise · 2025 FDDAnswer from 2025 FDD Document
- (a) Franchisor will furnish to Franchisee such operating assistance, in connection with the operation of the Restaurant to the extent that if at all, Franchisor determines, from time to time, to be necessary. Operating assistance does not include your employment matters relating to hiring, firing, wages, discipline or other human resource policies or procedures and upon our request, you will obtain signed acknowledgements from your employees acknowledging that they are employed solely by Franchisee. Operating assistance may include advice and guidance with respect to:
- (i) Food preparation and supplying menus, recipes and food required by Franchisee in its operations;
- (ii) Formulating advertising and promotional programs;
- (iii) Evaluating and testing of new food developments and other improvements in the System, and in the Restaurant.
- (b) Franchisor will furnish to Franchisee the Confidential Operations & Training Manual described herein, and other instructional and training material needed to provide guidance in the methods, procedures, recipes and techniques for operating the Restaurant. Franchisor may furnish, from time to time, such other manuals, business information and literature, as Franchisor determines will be helpful in improving the operation of the Restaurant.
- (c) Franchisor may advise Franchisee, from time to time, of any operating problems experienced at the Restaurant, which problems are disclosed in reports submitted to or inspections made by Franchisor. Franchisee may be required to correct these problems within seven (7) days, unless same pertain to violations of a health ordinance, in which case those problems must be corrected within twenty-four (24) hours after their occurrence.
- (d) Except as otherwise provided herein, Franchisor will not charge Franchisee for such operating assistance, provided, however, that Franchisor shall have the right to make reasonable charges for forms and other materials supplied to Franchisee, and for special operating assistance made necessary, in the judgment of Franchisor, as a result of Franchisee's failure to comply with any provision of this Agreement or the Confidential Operations & Training Manual or any specification, standard or other operating procedure prescribed by Franchisor.
Source: Item 23 — RECEIPT (FDD pages 58–231)
What This Means (2025 FDD)
According to the 2025 Bananas Smoothies Frozen Yogurt Franchise Disclosure Document, the franchisor will furnish operating assistance to the franchisee in connection with the operation of the restaurant to the extent that the franchisor determines necessary. However, this operating assistance does not extend to employment matters such as hiring, firing, wages, discipline, or other human resource policies or procedures. The franchisee is responsible for ensuring that employees acknowledge they are employed solely by the franchisee.
The operating assistance provided by Bananas Smoothies Frozen Yogurt may include advice and guidance regarding food preparation, supplying menus, recipes, and food required for operations. It also includes formulating advertising and promotional programs, as well as evaluating and testing new food developments and other improvements in the system and the restaurant.
Bananas Smoothies Frozen Yogurt will furnish the Confidential Operations & Training Manual and other instructional and training material needed to provide guidance in the methods, procedures, recipes, and techniques for operating the restaurant. The franchisor may also furnish other manuals, business information, and literature to help improve the restaurant's operation. Additionally, the franchisor may advise the franchisee of any operating problems disclosed in reports or inspections and require the franchisee to correct these problems within seven days, or within 24 hours for violations of a health ordinance.
Except as otherwise provided, Bananas Smoothies Frozen Yogurt will not charge for operating assistance. However, the franchisor has the right to make reasonable charges for forms and other materials supplied to the franchisee, as well as for special operating assistance made necessary due to the franchisee's failure to comply with the Franchise Agreement, the Confidential Operations & Training Manual, or any prescribed specification, standard, or operating procedure.