Is internet capability required for all Bananas Smoothies Frozen Yogurt franchisees?
Bananas_Smoothies_Frozen_Yogurt Franchise · 2025 FDDAnswer from 2025 FDD Document
Electronic Point-Of-Sale and Computer Systems
You must purchase or lease a Point of Sale (POS) system in order to operate the Franchised Business. You may substitute alternate equipment only if approved by us. We reserve the right to require that this system be upgraded or modified on a system-wide basis at any time. There is no limit on the frequency or cost of this obligation. All franchisees are required to have internet capability available. The cost of purchasing the Point of Sale system ranges from $10,000 to $15,000. If you lease the Point of Sale System Your lease cost will vary upon the length of term leased, Your credit and other factors used by leasing companies. You will need to purchase the managed services (menu and database) for your Point of Sale System from the approved supplier, which fees are approximately $800 - $1,000 per year.
The Point of Sale system will generate information with regard to sales including, but not limited to, continuity of transactions, sales tax information, and product mix information. We may require electronic transmission of this information. We may have independent access to this information and data. In order to operate the current Oracle/Simphony Point of Sale system, certain employee personal information must be provided to set up employee data in the Point of Sale System. We will: (i) use reasonable and appropriate measures to safeguard the security of the personal information, including providing access to the personal information only to those responsible for the operation and maintenance of the Point of Sale system, who have a need for such access, (ii) use that personal information only for purposes related to the operation of the Point of Sale system, and (iii) not disclose that personal information except as required under applicable law.
There may be a maintenance/help desk fee of approximately $1,100 - $1,500 per year for the Point of Sale system. There may be a SAAS (Software As A Service) fee of approximately $750 per year, per terminal for the Point of Sale software license. You may also need to purchase a digital menu board from Franchisor's then approved supplier. There may be a periodic fee to change promoti
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 38–43)
What This Means (2025 FDD)
According to the 2025 Bananas Smoothies Frozen Yogurt FDD, all franchisees are required to have internet capability available. This is to ensure full operational efficiency and optimum communication capability between and among computer systems.
To facilitate this, franchisees must purchase or lease a Point of Sale (POS) system, which ranges in cost from $10,000 to $15,000. Franchisees also need to purchase managed services (menu and database) for their Point of Sale System from the approved supplier, at a cost of approximately $800 - $1,000 per year. There may also be a maintenance/help desk fee of approximately $1,100 - $1,500 per year for the Point of Sale system, and a SAAS (Software As A Service) fee of approximately $750 per year, per terminal for the Point of Sale software license.
Bananas Smoothies Frozen Yogurt may require electronic transmission of sales information generated by the POS system, including continuity of transactions, sales tax information, and product mix information. The franchisor may also have independent access to this data. Franchisees are responsible for keeping their computer systems in good condition and promptly installing any required additions, changes, modifications, substitutions, or replacements to hardware, software, telephone and power lines, and other computer-related facilities as directed by Bananas Smoothies Frozen Yogurt. Franchisees must also provide assistance to connect their computer system with the franchisor's system or a third-party data collection service.