Does Bananas Smoothies Frozen Yogurt have independent access to the data from the Point of Sale system?
Bananas_Smoothies_Frozen_Yogurt Franchise · 2025 FDDAnswer from 2025 FDD Document
The Point of Sale system will generate information with regard to sales including, but not limited to, continuity of transactions, sales tax information, and product mix information. We may require electronic transmission of this information. We may have independent access to this information and data. In order to operate the current Oracle/Simphony Point of Sale system, certain employee personal information must be provided to set up employee data in the Point of Sale System. We will: (i) use reasonable and appropriate measures to safeguard the security of the personal information, including providing access to the personal information only to those responsible for the operation and maintenance of the Point of Sale system, who have a need for such access, (ii) use that personal information only for purposes related to the operation of the Point of Sale system, and (iii) not disclose that personal information except as required under applicable law.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 38–43)
What This Means (2025 FDD)
According to the 2025 Bananas Smoothies Frozen Yogurt FDD, Bananas Smoothies Frozen Yogurt may have independent access to the data generated by the Point of Sale (POS) system that franchisees are required to use. The POS system tracks sales information, including transaction details, sales tax, and product mix. Bananas Smoothies Frozen Yogurt may also require electronic transmission of this data.
Franchisees must purchase or lease a POS system, with purchase costs ranging from $10,000 to $15,000. The lease cost will vary based on the term, creditworthiness, and other factors. Additionally, franchisees must purchase managed services for the POS system from an approved supplier, incurring annual fees of approximately $800 to $1,000. There may also be a maintenance/help desk fee of approximately $1,100 - $1,500 per year and a SAAS (Software As A Service) fee of approximately $750 per year, per terminal for the Point of Sale software license. There may be a periodic fee to change promotions and pricing, of approximately $600 per year.
Bananas Smoothies Frozen Yogurt also states that to operate the current Oracle/Simphony Point of Sale system, certain employee personal information must be provided to set up employee data in the Point of Sale System. Bananas Smoothies Frozen Yogurt will use reasonable and appropriate measures to safeguard the security of the personal information, including providing access to the personal information only to those responsible for the operation and maintenance of the Point of Sale system, who have a need for such access, use that personal information only for purposes related to the operation of the Point of Sale system, and not disclose that personal information except as required under applicable law.
This access enables Bananas Smoothies Frozen Yogurt to monitor sales trends, manage the brand, and potentially offer better support to franchisees. However, franchisees should be aware of the data that is being accessed and how it is being used. Franchisees are also responsible for maintaining their computer systems and ensuring compatibility with Bananas Smoothies Frozen Yogurt's systems, which may involve additional costs for software, hardware, and maintenance.