Within what timeframe must a Bambu franchisee notify Bambu in writing of any action, suit, or proceeding relating to the shoppe?
Bambu Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisee shall promptly forward to Bambu copies of all health department, fire department, building department and other similar reports of inspections as and when they become available, and shall notify Bambu in writing within three business days of: (1) the commencement of any action, suit or proceeding relating to the shoppe; (2) the issuance of any order, writ, injunction, award or decree of any court, agency or other governmental instrumentality relating to the shoppe; (3) any notice or violation of any law, ordinance or regulation relating to the shoppe; (4) receipt of any notice of complaint from the Better Business Bureau, and local, state or federal consumer affairs department or division, or any other governmental or independent third party involving a complaint from a customer or potential customer relating to the shoppe, or (5) written complaints from any customer or potential customer, providing Bambu copies of any documentation along with the notice.
Source: Item 23 — Receipts (FDD pages 52–209)
What This Means (2025 FDD)
According to Bambu's 2025 Franchise Disclosure Document, a franchisee must notify Bambu in writing within three business days of the commencement of any action, suit, or proceeding relating to the shoppe. This requirement ensures that Bambu is promptly informed of any legal or administrative issues that could affect the franchise or the Bambu brand.
This notification requirement extends beyond just lawsuits. It also includes the issuance of any order, writ, injunction, award, or decree from a court or government agency related to the shoppe. Additionally, franchisees must report any notice of violation of laws, ordinances, or regulations, as well as complaints from the Better Business Bureau, consumer affairs departments, or any other third party involving customer complaints. The franchisee must also provide copies of any relevant documentation along with the notice.
The franchisee is also responsible for resolving these issues in a timely and reasonable manner, following good business practices. This means a Bambu franchisee needs to have systems in place to quickly identify and address any legal or regulatory issues, and to keep Bambu informed throughout the process. Failing to do so could lead to further complications or even a breach of the franchise agreement.