Under what conditions will Bambu reschedule the remainder of the training and charge the franchisee additional costs?

According to Bambu's 2025 Franchise Disclosure Document, if Bambu determines during its preassessment that the shoppe is not prepared for training and soft opening, Bambu will reschedule the remainder of the training. In this case, the franchisee will be responsible for covering the additional costs incurred by Bambu. These costs include travel cancellation fees and other additional expenses that Bambu incurs as a result of the rescheduling.

This preassessment is conducted after Bambu has completed its pre-construction site review, owner's orientation, and pre-opening assessment. The franchisee is expected to notify Bambu once they have passed their Environmental Health Department Inspection or have received temporary rights to bring products and ingredients into the shoppe to prepare food items. This notification triggers the scheduling of the opening training.

This policy highlights the importance of ensuring the Bambu shoppe is fully prepared for training and soft opening according to Bambu's standards. Franchisees should communicate proactively with Bambu during the build-out phase to avoid any potential issues that could lead to rescheduling and additional costs. Understanding the specific criteria Bambu uses during its preassessment is crucial for franchisees to meet the required standards and avoid unexpected expenses.