Under what conditions can a Bambu franchisee utilize third-party app delivery and other online delivery programs?

According to Bambu's 2025 Franchise Disclosure Document, franchisees can offer catering or utilize third-party app delivery and other online delivery programs. However, this is only allowed if the franchisee complies with Bambu's standards and specifications for these programs. This means that franchisees must adhere to the guidelines set by Bambu regarding how these services are offered and operated.

This requirement ensures that all Bambu locations maintain a consistent brand image and quality of service, even when using third-party delivery services. It also allows Bambu to control how its products are presented and delivered to customers, which can impact customer satisfaction and brand reputation. The FDD also states that franchisees may only offer and sell those products and services approved by Bambu.

For a prospective franchisee, this means they need to be prepared to follow Bambu's specific rules and guidelines for any delivery programs they want to implement. It would be prudent for a potential franchisee to discuss these standards and specifications with Bambu during their due diligence to fully understand the requirements and potential costs involved. Understanding these standards is crucial for ensuring compliance and maintaining a successful franchise operation.