What training program must a Bambu franchisee complete before commencing operation?

nished and equipped, inventory has been purchased, the shoppe has been fully stocked with menu items, and Franchisee's employees have been trained.

6. TRAINING

6.1 Opening Training Program.

a. Upon payment of the final installment of the Initial Franchise Fee as set forth in Section 4.1 hereof, Bambu will schedule Franchisee's opening training program (the "Training Program"). Three individuals designated by Franchisee to assume primary responsibility for operating the Bambū shoppe and approved by Bambu as "Bambū Certified Team Leaders," are required to attend and successfully complete the Training Program, which is conducted in part by Bambu at the Franchised Location. All individuals designated for Bambū Certified Team Leaders must attend and participate in the entire Training Program, including the onsite training program. Only individuals who will be serving as Bambū Certified Team Leaders, or the individual with full-time management responsibility for the Bambū shoppe, may attend Bambu's Training Program. The Training Program may include verbal, written, online, video conferencing or audiotaped classroom training and on-the-job training for the front and back of the shoppe (including, but not limited to, customer service, cooking, ingredients and drink preparation), and shoppe maintenance. If there are more than three individuals in the training Program, Bambu may charge its then current additional training fee to train such additional persons. Franchisee shall be responsible for any and all traveling, lodging, and meal expenses, and wages incurred by Franchisee and its employees in connection with attendance at the training program. Training participants will not receive any compensation from Bambu while attending Bambu's training.

• b. In addition to the opening training, and approximately two months prior to the estimated date of the opening training, Franchisee, if an individual, and one other designated Bambū Certified Team Leader shall attend a two day pre-opening owner operations orientation and training program conducted at a Bambū shoppe designated by us.
• 6.2 Length of Training. The Training Program consists of a combination of approximately 88 hours over a combination of approximately 11 days of onboarding, video conferencing and onsite training, including seven days of onsite opening training and support. Opening training will be conducted after Bambu has completed its pre-construction site review, owners' orientation, and pre-opening assessment. Franchisee must notify Bambu as soon as it has passed its Environmental Health Department Inspection, which typically takes place as the buildout of its Bambū shoppe nears completion, or Franchisee has received other temporary rights to bring products and ingredients into the shoppe and are allowed to prepare food items. If Bambu determines during its preassessment that the shoppe is not prepared for training and soft opening, Bambu will reschedule the remainder of the training and charge Franchisee for the additional costs incurred for travel cancellation and other additional expenses incurred by Bambu. The Bambū Certified Team Leaders must attend this training program. If Bambu's trainers observe that the Bambū Certified Team Leaders are not operating the shoppe in accordance with Bambu's standards and specifications, the Bambū Certified Team Leaders will be required to attend additional training which may delay the opening of the shoppe. Bambu will not be liable for any costs associated with a delay in opening the shoppe resulting from the Bambū Certified Team Leaders not being prepared to open the shoppe. Bambu reserves the right to waive all or a portion of the training program or alter the training schedule, if this Agreement is not for Franchisee's first Bambū shoppe or if, in Bambu's sole discretion, the Bambū Certified Team Leaders have sufficient prior experience or training.

6.3 Additional Training.

• a. Franchisee or the Bambū Certified Team Leaders must obtain food safety manager certification from the ServSafe National Restaurant Association or another food safety certification program approved by the state and local environmental and health requirements that covers the Franchised Location, at Franchisee's cost, including attending and successfully completing any training required for that certification.
• b. Bambu also has the right to require Franchisee, the Bambū Certified Team Leaders and other designated employees to attend and satisfactorily complete training and certification courses from time to time, including online training, and other continuing development programs and meetings that Bambu may periodically choose to provide at times and locations Bambu shall designate. Bambu shall give Franchisee at least 30 days prior written notice of any training courses or programs which are deemed mandatory. Bambu shall not require in-person attendance at additional training courses or programs more than two times, totaling five days, in any calendar year; provided that additional training shall be mandatory for all new Bambū Certified Team Leaders, regardless of the number of prior additional training sessions conducted for Franchisee. Franchisee (or, if Franchisee is not an individual, an owner designated by Bambu) shall attend an annual convention of franchise owners. Bambu may also require Franchisee to attend additional training specifically for Franchisee if Bambu deems it necessary or appropriate in its discretion. Franchisee will be responsible for all traveling, lodging, and meal expenses which are associated with attendance at any mandatory training program and the annual convention. Bambu reserves the right to charge a fee or tuition based on its then-current published rate for any training that Franchisee requests or that Bambu requires specific to Franchisee.

7. DEVELOPMENT ASSISTANCE

• 7.1 Bambu's Development Assistance. Bambu shall provide Franchisee with assistance in the initial establishment of the Bambū shoppe as follows:
• a.

Source: Item 23 — Receipts (FDD pages 52–209)