What topics are covered in the initial training for a Bambu franchise?
Bambu Franchise · 2025 FDDAnswer from 2025 FDD Document
nished and equipped, inventory has been purchased, the shoppe has been fully stocked with menu items, and Franchisee's employees have been trained.
6. TRAINING
6.1 Opening Training Program.
a. Upon payment of the final installment of the Initial Franchise Fee as set forth in Section 4.1 hereof, Bambu will schedule Franchisee's opening training program (the "Training Program"). Three individuals designated by Franchisee to assume primary responsibility for operating the Bambū shoppe and approved by Bambu as "Bambū Certified Team Leaders," are required to attend and successfully complete the Training Program, which is conducted in part by Bambu at the Franchised Location. All individuals designated for Bambū Certified Team Leaders must attend and participate in the entire Training Program, including the onsite training program. Only individuals who will be serving as Bambū Certified Team Leaders, or the individual with full-time management responsibility for the Bambū shoppe, may attend Bambu's Training Program. The Training Program may include verbal, written, online, video conferencing or audiotaped classroom training and on-the-job training for the front and back of the shoppe (including, but not limited to, customer service, cooking, ingredients and drink preparation), and shoppe maintenance. If there are more than three individuals in the training Program, Bambu may charge its then current additional training fee to train such additional persons. Franchisee shall be responsible for any and all traveling, lodging, and meal expenses, and wages incurred by Franchisee and its employees in connection with attendance at the training program. Training participants will not receive any compensation from Bambu while attending Bambu's training.
- b. In addition to the opening training, and approximately two months prior to the estimated date of the opening training, Franchisee, if an individual, and one other designated Bambū Certified Team Leader shall attend a two day pre-opening owner operations orientation and training program conducted at a Bambū shoppe designated by us.
- 6.2 Length of Training.
Source: Item 23 — Receipts (FDD pages 52–209)
What This Means (2025 FDD)
According to Bambu's 2025 Franchise Disclosure Document, the opening training program covers various aspects of operating a Bambu store. This training is scheduled upon payment of the final installment of the Initial Franchise Fee. Bambu requires three individuals, designated as "Bambū Certified Team Leaders", to attend and successfully complete this program, which is conducted partly at the franchised location.
The training program includes verbal, written, online, video conferencing, or audiotaped classroom sessions, as well as on-the-job training. This covers both front-of-house and back-of-house operations, including customer service, cooking, ingredients and drink preparation, and store maintenance. Only individuals serving as Bambū Certified Team Leaders or those with full-time management responsibility can attend the training program.
If more than three individuals participate in the training, Bambu may charge an additional training fee. Franchisees are responsible for all travel, lodging, meal expenses, and wages incurred by themselves and their employees while attending the training program. Participants will not receive any compensation from Bambu during the training period. Franchisee or the Bambū Certified Team Leaders must obtain food safety manager certification from the ServSafe National Restaurant Association or another food safety certification program approved by the state and local environmental and health requirements that covers the Franchised Location, at Franchisee's cost, including attending and successfully completing any training required for that certification.