Are standards and specifications communicated via SMS considered part of the FRC Materials for a Bambu franchise?
Bambu Franchise · 2025 FDDAnswer from 2025 FDD Document
mandatory product recall promptly upon receipt of notice from us of such recall.
One of our primary methods of communication with our franchisees is by small message service via email, text messages, or other electronic methods ("SMS"). Any standards and specifications communicated by SMS are deemed part of the FRC Materials, and you are required to comply with them.
Shoppe Lease and Build-Out
We will assist you with negotiations of the LOI for the lease for your Franchised Location and in the lease negotiations and review.
Source: Item 8 — Restrictions on Sources of Products and Services (FDD pages 22–26)
What This Means (2025 FDD)
According to Bambu's 2025 Franchise Disclosure Document, standards and specifications communicated via SMS are considered part of the FRC Materials. Bambu may communicate with franchisees through email, text messages, or other electronic methods (SMS). Any standards and specifications communicated by SMS are deemed part of the FRC Materials, and franchisees are required to comply with them.
This means that franchisees must pay attention to communications received via SMS, as these messages may contain important information about how to operate their Bambu shoppe. The FRC Materials are designed to protect Bambu's reputation and promote the brand.
Bambu franchisees are required to own a smartphone or other mobile device with access to the Internet enabling them to communicate via SMS. Additionally, Bambu requires that franchisees login to, regularly access, and fully participate in their Franchisee Resource Center (FRC), which includes communicating with other franchisees and with Bambu.