Who is responsible for the opening training of employees at a Bambu shoppe?
Bambu Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisee shall be responsible for the opening training of its employees who work in any capacity in the Bambū shoppe and shall be fully responsible for all employees' compliance with the operational standards which are part of the Bambū system.
Franchisee is solely responsible for implementing training and other programs for employees and other agents related to the legal, safe, and proper performance of their work, regardless of the fact that Bambu may provide advice, suggestions, and certain training programs as described in this Agreement.
Such training shall be under the specifications and standards described in the manuals or otherwise in writing by Bambu.
Such advice, suggestions, and training by Bambu are provided to protect Bambu's brand and the Marks and to set best practices as to the day-to-day operation of Franchisee's Bambū shoppe.
Franchisee and all Bambū Certified Team Leaders must obtain food safety certification from the ServSafe National Restaurant Association or another food safety certification program approved by the local Health Department the covers the Franchised Location, at Franchisee's cost, including attending and successfully completing any training required for that certification.
Source: Item 23 — Receipts (FDD pages 52–209)
What This Means (2025 FDD)
According to Bambu's 2025 Franchise Disclosure Document, the franchisee is responsible for the opening training of their employees. The franchisee must ensure that all employees, regardless of their role, comply with Bambu's operational standards. This includes implementing training programs to ensure employees perform their work legally, safely, and properly.
While Bambu may offer advice, suggestions, and certain training programs, the franchisee remains ultimately responsible for employee training. Bambu's involvement aims to protect its brand and set best practices for the day-to-day operation of the Bambu shoppe.
Additionally, the franchisee and all Bambu Certified Team Leaders must obtain food safety certification from an approved program, such as ServSafe National Restaurant Association, which includes completing any required training. This ensures that the franchisee and team leaders meet the necessary health and safety standards for operating the Bambu shoppe.