What is the requirement for Bambu Certified Team Leader availability at the Bambu shoppe?
Bambu Franchise · 2025 FDDAnswer from 2025 FDD Document
Consequently, Franchisee shall employ at all times and register with Bambu in such manner as Bambu may require from time to time, at least three Bambū Certified Team Leaders who have satisfactorily completed Bambu's Training Program and who shall be responsible for the supervision and management of Franchisee's Bambū shoppe.
One of the Bambū Certified Team Leaders must be available at all times to be at the Bambū shoppe upon demand by Bambu.
At least one of Franchisee's Bambū Certified Team Leaders may not engage in any other business or other activity, directly or indirectly, that requires any significant management responsibility, time commitment, or otherwise may conflict with his or her obligations to operate and manage Franchisee's Bambū shoppe.
The Bambū Certified Team Leaders shall assign one or more qualified employees (a "Shift Leaders") to be present at the shoppe during all operating hours when a Bambū Certified Team Leader is not present.
Shift Leaders may be part-time employees.
Source: Item 15 — Obligation to Participate in the Actual Operation of the Franchise Business (FDD pages 42–43)
What This Means (2025 FDD)
According to Bambu's 2025 Franchise Disclosure Document, franchisees must employ at least three Bambu Certified Team Leaders who have completed Bambu's Training Program. These leaders are responsible for supervising and managing the Bambu shoppe.
One of the Bambu Certified Team Leaders must be available at all times to be at the Bambu shoppe if Bambu demands it. Additionally, at least one of the Certified Team Leaders cannot be involved in any other business or activity that would interfere with their responsibilities at the Bambu location.
If a Bambu Certified Team Leader is not present during all operating hours, a qualified Shift Leader must be assigned to the shoppe. Shift Leaders can be part-time employees. This ensures that there is always someone in charge at the shoppe, whether it's a Certified Team Leader or a designated Shift Leader.