factual

What is the required designation for individuals attending the Bambu opening training program?

Bambu Franchise · 2025 FDD

Answer from 2025 FDD Document

d, the shoppe has been fully stocked with menu items, and Franchisee's employees have been trained.

6. TRAINING

6.1 Opening Training Program.

a. Upon payment of the final installment of the Initial Franchise Fee as set forth in Section 4.1 hereof, Bambu will schedule Franchisee's opening training program (the "Training Program"). Three individuals designated by Franchisee to assume primary responsibility for operating the Bambū shoppe and approved by Bambu as "Bambū Certified Team Leaders," are required to attend and successfully complete the Training Program, which is conducted in part by Bambu at the Franchised Location. All individuals designated for Bambū Certified Team Leaders must attend and participate in the entire Training Program, including the onsite training program. Only individuals who will be serving as Bambū Certified Team Leaders, or the individual with full-time management responsibility for the Bambū shoppe, may attend Bambu's Training Program. The Training Program may include verbal, written, online, video conferencing or audiotaped classroom training and on-the-job training for the front and back of the shoppe (including, but not limited to, customer service, cooking, ingredients and drink preparation), and shoppe maintenance. If there are more than three individuals in the training Program, Bambu may charge its then current additional training fee to train such additional persons. Franchisee shall be responsible for any and all traveling, lodging, and meal expenses, and wages incurred by Franchisee and its employees in connection with attendance at the training program. Training participants will not receive any compensation from Bambu while attending Bambu's training.

  • b. In addition to the opening training, and approximately two months prior to the estimated date of the opening training, Franchisee, if an individual, and one other designated Bambū Certified Team Leader shall attend a two day pre-opening owner operations orientation and training program conducted at a Bambū shoppe designated by us.
  • 6.2 Length of Training. The Training Program consists of a combination of approximately 88 hours over a combination of approximately 11 days of onboarding, video conferencing and onsite training, including seven days of onsite opening training and support. Opening training will be conducted after Bambu has completed its pre-construction site review, owners' orientation, and pre-opening assessment. Franchisee must notify Bambu as soon as it has passed its Environmental Health Department Inspection, which typically takes place as the buildout of its Bambū shoppe nears completion, or Franchisee has received other temporary rights to bring products and ingredients into the shoppe and are allowed to prepare food items. If Bambu determines during its preassessment that the shoppe is not prepared for training and soft opening, Bambu will reschedule the remainder of the training and charge Franchisee for the additional costs incurred for travel cancellation and other additional expenses incurred by Bambu. The Bambū Certified Team Leaders must attend this training program. If Bambu's trainers observe that the Bambū Certified Team Leaders are not operating the shoppe in accordance with Bambu's standards and specifications, the Bambū Certified Team Leaders will be required to attend additional training which may delay the opening of the shoppe. Bambu will not be liable for any costs associated with a delay in opening the shoppe resulting from the Bambū Certified Team Leaders not being prepared to open the shoppe. Bambu reserves the right to waive all or a portion of the training program or alter the training schedule, if this Agreement is not for Franchisee's first Bambū shoppe or if, in Bambu's sole discretion, the Bambū Certified Team Leaders have sufficient prior experience or training.

6.3 Additional Training.

  • a.

Source: Item 23 — Receipts (FDD pages 52–209)

What This Means (2025 FDD)

According to Bambu's 2025 Franchise Disclosure Document, individuals attending the opening training program must be designated as "Bambū Certified Team Leaders". Franchisees must designate three individuals to assume primary responsibility for operating the Bambu shop, and these individuals must be approved by Bambu as "Bambū Certified Team Leaders." These individuals are required to attend and successfully complete the Training Program.

Only individuals serving as Bambū Certified Team Leaders, or the individual with full-time management responsibility for the Bambū shoppe, are eligible to attend Bambu's Training Program. If more than three individuals attend the training program, Bambu may charge an additional training fee for each additional person. The franchisee is responsible for all travel, lodging, meal expenses, and wages incurred by the franchisee and its employees while attending the training program. Training participants will not receive any compensation from Bambu during the training.

In addition to the opening training, the franchisee (if an individual) and one other designated Bambū Certified Team Leader must attend a two-day pre-opening owner operations orientation and training program approximately two months before the estimated opening training date. If Bambu's trainers observe that the Bambū Certified Team Leaders are not operating the shop in accordance with Bambu's standards, they will be required to attend additional training, which may delay the shop's opening. Bambu may waive or alter the training program if the agreement is not for the franchisee's first Bambu shop or if the Bambū Certified Team Leaders have sufficient prior experience or training.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.