Who is required to attend the Bambu opening training program?
Bambu Franchise · 2025 FDDAnswer from 2025 FDD Document
ns in the Franchise Agreement and your Bambū shoppe is first open to any paying customers.
Training Program
Upon payment of the final installment of your Initial Franchise Fee, we will schedule your opening training program (the "Training Program"). Three individuals designated by you to assume primary responsibility for operating the Bambū shoppe and approved by us as "Bambū Certified Team Leaders," are required to attend and successfully complete to our satisfaction the Training Program, which is conducted in part by us at the Franchised Location. All individuals designated for Bambū Certified Team Leaders must attend and participate in the entire Training Program, including the onsite training program. Only individuals who will be serving as Bambū Certified Team Leaders, or the individual with full-time management responsibility for the Bambū shoppe, may attend our Training Program. The Training Program may include verbal, written, online, video conferencing or audiotaped classroom training and on-the-job training for the front and back of the shoppe (including, but not limited to, customer service, cooking, ingredients and drink
preparation), and shoppe maintenance. If there are more than three individuals in the training Program, we may charge our then current additional training fee to train such additional persons. You are responsible for any and all traveling, lodging, and meal expenses, and wages incurred by you and your employees in connection with attendance at the Training Program. Training participants will not receive any compensation from us while attending Bambu's training.
The Training Program consists of approximately 88 hours over a combination of approximately 11 combined days of pre- and post-opening training and consultation, and seven days of opening training that will be scheduled to start after we have conducted a successful site review and pre-opening assessment. You must notify us when you have passed your Environmental Health Department Inspection, which typically takes place as the buildout of your Bambū shoppe nears completion or you have received other temporary rights to bring products and ingredients into the shoppe and are allowed to prepare food items, so we can schedule the opening training.
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 28–38)
What This Means (2025 FDD)
According to Bambu's 2025 Franchise Disclosure Document, three individuals designated by the franchisee to assume primary responsibility for operating the Bambu shoppe must attend and successfully complete the opening training program. These individuals must be approved by Bambu as "Bambū Certified Team Leaders." All individuals designated as Bambu Certified Team Leaders must attend and participate in the entire training program, including the onsite training program.
Only individuals who will be serving as Bambu Certified Team Leaders, or the individual with full-time management responsibility for the Bambu shoppe, may attend the Training Program. In addition to the opening training, the franchisee and one other designated Bambu Certified Team Leader must attend a two-day preopening owner operations orientation and training program conducted at the Bambu shoppe located in Grand Prairie, Texas, or at an alternative location approved by Bambu, approximately two months prior to the estimated date of the opening training.
If there are more than three individuals in the training program, Bambu may charge its then-current additional training fee to train such additional persons. The franchisee is responsible for any and all traveling, lodging, and meal expenses, and wages incurred by them and their employees in connection with attendance at the Training Program. Training participants will not receive any compensation from Bambu while attending Bambu's training.
If Bambu determines that the individuals designated as Bambu Certified Team Leaders are not able to operate the shoppe in accordance with their standards, the franchisee will be required to make any necessary changes and reschedule the Training Program. The franchisee will be required to pay Bambu the cost of rescheduling, including transportation, lodging, and meals of their training staff.