Does Bambu provide any warranties or guarantees to the franchisee in connection with the Bambu franchise agreement?
Bambu Franchise · 2025 FDDAnswer from 2025 FDD Document
- c.
No Product Warranties.
The products purchased by Franchisee from Bambu or its affiliated companies shall be subject only to manufacturers' warranties.
BAMBU AND ITS AFFILIATED COMPANIES MAKE NO WARRANTIES, EXPRESS OR IMPLIED, REGARDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF ANY OF THE PRODUCTS PURCHASED BY FRANCHISEE.
It is the Franchisee's responsibility to inspect all product deliveries on the day of delivery and report any inconsistencies, damage or shortages of materials directly to the applicable supplier.
- d.
Changes in Products.
It is understood that Bambu and its affiliates shall have the right, at any time and without notice, to add items to, or withdraw items from, the list of products, menu items or ingredients thereof; to add to or delete from the list of approved Suppliers of products and items; to revise any products and items; and to change the prices, discounts, or terms of sale of any products or items, provided, however, no such changes in prices, discounts or terms shall affect accepted orders pending with Bambu and its affiliates at the time of change.
Source: Item 23 — Receipts (FDD pages 52–209)
What This Means (2025 FDD)
According to the 2025 Bambu Franchise Disclosure Document, Bambu does not provide any express or implied warranties regarding the products franchisees purchase from them. Instead, the products are subject only to the manufacturer's warranties. This means a franchisee must rely on the original manufacturer if there are issues with the products.
Bambu explicitly disclaims any warranties of merchantability or fitness for a particular purpose. This is a standard practice in franchising, where the franchisor often acts as a distributor and passes through the manufacturer's warranty. It is the franchisee's responsibility to inspect all product deliveries on the day of delivery and report any inconsistencies, damage, or shortages directly to the applicable supplier.
Furthermore, Bambu retains the right to modify the products they offer at any time without notice. This includes adding or withdrawing items, changing suppliers, revising products, and altering prices or terms of sale. However, these changes will not affect accepted orders that are already pending with Bambu and its affiliates at the time of the change. This flexibility allows Bambu to adapt to market conditions and maintain the quality of its offerings, but it also means franchisees need to stay informed about product changes.