How often must a Bambu franchisee check the Shoppe Email Account?
Bambu Franchise · 2025 FDDAnswer from 2025 FDD Document
Bambu may provide an email account for Franchisee's Bambū shoppe which will have a link on Bambu's website (the "Shoppe Email Account").
Franchisee shall check the Shoppe Email Account on a daily basis and use the Shoppe Email Account to promptly respond to customer questions and complaints.
Additionally, Franchisee shall acknowledge that the Shoppe Email Account is the primary source of communications from Bambu regarding the operation of Franchisee's Bambū shoppe until otherwise notified in writing.
Franchisee shall check the Shoppe Email Account on a regular basis using its smartphone and computer for communications from Bambu and customers of the shoppe.
Source: Item 23 — Receipts (FDD pages 52–209)
What This Means (2025 FDD)
According to Bambu's 2025 Franchise Disclosure Document, a franchisee must check the Shoppe Email Account on a daily basis to promptly respond to customer questions and complaints. The franchisee must also check the Shoppe Email Account on a regular basis using a smartphone and computer for communications from Bambu and customers of the shoppe.
Bambu may provide an email account for the franchisee's Bambu shoppe, which will have a link on Bambu's website. The FDD states that this Shoppe Email Account is the primary source of communications from Bambu regarding the operation of the franchisee's Bambu shoppe until the franchisee is otherwise notified in writing.
Prospective franchisees should understand that Bambu has full access to all information communicated to and from and stored on the Shoppe Email Account. Franchisees acknowledge that they have no reasonable expectation of privacy in the information and data communicated, stored, or received using the Shoppe Email Account and consent to Bambu's monitoring of the Shoppe Email Account, which can include intercepting, copying, printing, or reading all email entering, leaving, or stored in the Shoppe E-mail Account.