What are the internet service requirements for a Bambu franchise?
Bambu Franchise · 2025 FDDAnswer from 2025 FDD Document
responsible for all ongoing license, support, maintenance and updates to facilitate operation of the POS System and any required applications.
- b. Franchisee, at Franchisee's sole cost, shall acquire high-speed Internet service that meets Bambu's then current standards to effectively operate its POS System at the Franchised Location. Franchisee's Internet service shall also include in-shoppe customer Internet accessibility. At any time on 90 days' notice, Bambu may require Franchisee to purchase different or additional services, hardware, software, and applications, including but not limited to a different POS System, that meets Bambu's minimum specifications, and may also require that Franchisee pay any related subscription fees. Franchisee's participation and communications on the Internet and on the FRC Materials site will be governed by the standards, specifications and guidelines periodically established by Bambu.
- c. In Bambu's sole discretion, Bambu may provide Franchisee with a social media use policies for posting to approved social media sites and applications, such as Bambū shoppe's Yelp and Google pages. Franchisee may be required to use the social media platform to respond to comments on Yelp and Google and to provide information on views of social media postings.
Source: Item 23 — Receipts (FDD pages 52–209)
What This Means (2025 FDD)
According to Bambu's 2025 Franchise Disclosure Document, franchisees must acquire high-speed internet service at their own cost that meets Bambu's standards to effectively operate the POS system at the franchised location. This internet service must also include in-shop customer internet accessibility.
Bambu retains the right to modify these requirements, as the FDD states that Bambu can require franchisees to purchase different or additional services, hardware, software, and applications, including a different POS system, with 90 days' notice. Franchisees are also responsible for all ongoing license, support, maintenance, and updates to facilitate operation of the POS System and any required applications.
In addition to internet service, franchisees are required to own and use a mobile smart phone or other device agreed to in writing by Bambu that meets Bambu's standards and specifications, with a minimum of 1 GB of combined data plan. This device must be kept on and used to receive and send communications via SMS, as defined in Section 8.4 of the franchise agreement. Franchisees must also adhere to Bambu's standards, specifications, and guidelines for participation and communications on the Internet and on the FRC Materials site.