Are all information contained in the Bambu resource center materials considered Confidential Information?
Bambu Franchise · 2025 FDDAnswer from 2025 FDD Document
It is understood that Confidential Information is deemed to include, without limitation, drink and food item preparation information, ingredients and cooking recipes, menus, food preparation techniques and methods, customer and loyalty member lists, vendor lists, any and all information contained in the FRC Materials, and any information of whatever nature which gives Bambu and its affiliates an opportunity to obtain an advantage over its competitors who do not have access to, know or use such techniques, methods, lists, written materials or information.
Source: Item 23 — Receipts (FDD pages 52–209)
What This Means (2025 FDD)
According to Bambu's 2025 Franchise Disclosure Document, all information contained within the Franchise Resource Center (FRC) materials is considered confidential. The FRC materials include the Owner Operations Manual, policy releases, the FRC Blog, FRC Forum, notices, marketing materials, artwork, health compliance plans, ordering platform information, other manuals, technical and news bulletins, and other written or electronic materials. These materials cover standards, specifications, and operating and marketing procedures that Bambu requires franchisees to use.
Bambu considers this information proprietary and confidential because it is unique to the Bambu system and provides a competitive advantage. Unauthorized disclosure or use of this confidential information could cause significant harm to Bambu. As a franchisee, you are obligated to protect this information and only use it as specified in the FRC materials.
Franchisees must ensure that their employees or officers who have access to the FRC materials sign a confidentiality and noncompetition agreement approved by Bambu. Franchisees are prohibited from duplicating the FRC materials or disclosing their contents to unauthorized individuals. Upon termination or expiration of the franchise agreement, all written portions of the FRC materials must be returned to Bambu, and all electronic copies must be permanently deleted.
Bambu also communicates standards, specifications, and changes via email, text messages, or other electronic methods (SMS), which are also deemed part of the FRC Materials. Franchisees are required to comply with these communications. This highlights the importance of regularly checking for updates and ensuring that all operational practices align with the latest guidelines from Bambu.