What must happen before Bambu schedules training for a new shoppe?
Bambu Franchise · 2025 FDDAnswer from 2025 FDD Document
ns in the Franchise Agreement and your Bambū shoppe is first open to any paying customers.
Training Program
Upon payment of the final installment of your Initial Franchise Fee, we will schedule your opening training program (the "Training Program"). Three individuals designated by you to assume primary responsibility for operating the Bambū shoppe and approved by us as "Bambū Certified Team Leaders," are required to attend and successfully complete to our satisfaction the Training Program, which is conducted in part by us at the Franchised Location. All individuals designated for Bambū Certified Team Leaders must attend and participate in the entire Training Program, including the onsite training program. Only individuals who will be serving as Bambū Certified Team Leaders, or the individual with full-time management responsibility for the Bambū shoppe, may attend our Training Program. The Training Program may include verbal, written, online, video conferencing or audiotaped classroom training and on-the-job training for the front and back of the shoppe (including, but not limited to, customer service, cooking, ingredients and drink
preparation), and shoppe maintenance. If there are more than three individuals in the training Program, we may charge our then current additional training fee to train such additional persons. You are responsible for any and all traveling, lodging, and meal expenses, and wages incurred by you and your employees in connection with attendance at the Training Program. Training participants will not receive any compensation from us while attending Bambu's training.
The Training Program consists of approximately 88 hours over a combination of approximately 11 combined days of pre- and post-opening training and consultation, and seven days of opening training that will be scheduled to start after we have conducted a successful site review and pre-opening assessment. You must notify us when you have passed your Environmental Health Department Inspection, which typically takes place as the buildout of your Bambū shoppe nears completion or you have received other temporary rights to bring products and ingredients into the shoppe and are allowed to prepare food items, so we can schedule the opening training.
In addition to the opening training, and approximately two months prior to the estimated date of the opening training, you and one other designated Bambu Certified Team Leader must attend a two day preopening owner operations orientation and training program conducted at the Bambū shoppe located in Grand Prairie, Texas, or at an alternative location approved by us.
If we determine, in our sole reasonable discretion, that the individuals designated as your Bambū Certified Team Leaders are not able to operate the shoppe in accordance with our standards and specifications, we will require you to make any necessary changes and reschedule the Training Program. You will be required to pay us the cost of rescheduling including transportation, lodging and meals of our training staff.
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 28–38)
What This Means (2025 FDD)
According to Bambu's 2025 Franchise Disclosure Document, before Bambu schedules the opening training program for a new shoppe, the franchisee must pay the final installment of the Initial Franchise Fee. Additionally, the training program, consisting of approximately 88 hours over 11 combined days of pre- and post-opening training and consultation, and seven days of opening training, will be scheduled to start after Bambu has conducted a successful site review and pre-opening assessment. The franchisee must also notify Bambu when they have passed their Environmental Health Department Inspection, or have received other temporary rights to bring products and ingredients into the shoppe and are allowed to prepare food items.
Furthermore, three individuals designated by the franchisee as "Bambū Certified Team Leaders" must be approved by Bambu and are required to attend and successfully complete the Training Program. These individuals must participate in the entire Training Program, including the onsite training program. Only individuals serving as Bambū Certified Team Leaders or the individual with full-time management responsibility for the Bambū shoppe may attend the Training Program.
In addition to the opening training, approximately two months prior to the estimated date of the opening training, the franchisee and one other designated Bambu Certified Team Leader must attend a two-day preopening owner operations orientation and training program conducted at the Bambū shoppe located in Grand Prairie, Texas, or at an alternative location approved by Bambu. If Bambu determines during its preassessment that the shoppe is not prepared for training and soft opening, they will reschedule the remainder of the training and charge for the additional costs incurred for travel cancellation and other additional expenses incurred by them.