What is the Bambu franchisee responsible for regarding the POS System?
Bambu Franchise · 2025 FDDAnswer from 2025 FDD Document
5.6 POS System, Merchant Service, Computers and Telecommunications.
- a.
Franchisee shall purchase or lease for use in the operation of the Bambū shoppe an electronic cash register system, including hardware and software to service the Bambu loyalty rewards program, inventory, and timekeeping applications ("POS System") that meets Bambu's specifications and from a supplier designated by Bambu.
Franchisee shall acquire and equip the Bambū shoppe with such other computers, equipment and applications as designated by Bambu from time to time.
Such equipment may include hardware, software and possible online subscription applications.
Bambu reserves the right to independently access sales and other information about the performance of the Bambū shoppe through the POS System or through any other computer or online system of Franchisee, without restriction.
Franchisee is also required to own and use a mobile smart phone or other device agreed to in writing by Bambu that meets Bambu's standards and specifications, with a minimum of 1 GB of combined data plan, that can and will be kept on and used to receive and send communications via SMS, as defined in Section 8.4.
Franchisee shall be responsible for all ongoing license, support, maintenance and updates to facilitate operation of the POS System and any required applications.
- b.
Franchisee, at Franchisee's sole cost, shall acquire high-speed Internet service that meets Bambu's then current standards to effectively operate its POS System at the Franchised Location.
Franchisee's Internet service shall also include in-shoppe customer Internet accessibility.
At any time on 90 days' notice, Bambu may require Franchisee to purchase different or additional services, hardware, software, and applications, including but not limited to a different POS System, that meets Bambu's minimum specifications, and may also require that Franchisee pay any related subscription fees.
Source: Item 23 — Receipts (FDD pages 52–209)
What This Means (2025 FDD)
According to Bambu's 2025 Franchise Disclosure Document, the franchisee has several responsibilities regarding the Point of Sale (POS) system. The franchisee must purchase or lease a POS system that meets Bambu's specifications from a designated supplier. This system includes hardware and software for managing the Bambu loyalty rewards program, inventory, and timekeeping. The franchisee is also responsible for acquiring any other computers, equipment, and applications that Bambu designates from time to time. This equipment may include hardware, software, and possible online subscription applications.
Furthermore, the Bambu franchisee is responsible for all ongoing license, support, maintenance, and updates to facilitate the operation of the POS system and any required applications. The franchisee must also acquire high-speed Internet service that meets Bambu's current standards to effectively operate the POS system at the franchised location, including providing in-store customer internet accessibility.
Bambu retains the right to access sales and other performance information of the Bambū shoppe through the POS system or any other computer or online system of the franchisee, without restriction. Bambu can also require the franchisee to purchase different or additional services, hardware, software, and applications, including a different POS system, with 90 days' notice. The franchisee would also be responsible for paying any related subscription fees for these changes. These stipulations ensure that Bambu maintains control over data collection and can update systems as needed, while the franchisee bears the costs and responsibilities of maintaining and operating the POS system according to Bambu's standards.