What is the Bambu franchisee required to do regarding the manager's qualifications for the Bambu shoppe?
Bambu Franchise · 2025 FDDAnswer from 2025 FDD Document
legal advisor and otherwise take appropriate action to inquire about and comply with applicable laws, ordinances, and regulations.
- c. Management. Franchisee acknowledges that proper management of the Bambū shoppe is important. Consequently, Franchisee shall employ at all times and register with Bambu in such manner as Bambu may require from time to time, at least three Bambū Certified Team Leaders who have satisfactorily completed Bambu's Training Program and who shall be responsible for the supervision and management of Franchisee's Bambū shoppe. One of the Bambū Certified Team Leaders must be available at all times to be at the Bambū shoppe upon demand by Bambu. At least one of Franchisee's Bambū Certified Team Leaders may not engage in any other business or other activity, directly or indirectly, that requires any significant management responsibility, time commitment, or otherwise may conflict with his or her obligations to operate and manage Franchisee's Bambū shoppe. The Bambū Certified Team Leaders shall assign one or more qualified employees (a "Shift Leaders") to be present at the shoppe during all operating hours when a Bambū Certified Team Leader is not present. Shift Leaders may be part-time employees.
- d. Approved Products and Programs. Franchisee shall offer through its shoppe only products, including but not limited to Chè, coffees, teas, smoothies, yogurts, other drinks, snacks, and food items, and programs, which meet or exceed the minimum standards and specifications established by Bambu and which have been approved in advance by Bambu. Franchisee shall offer all types of products and services as from time to time may be prescribed by Bambu and shall refrain from offering any other types of products or programs, or operating or engaging in any other type of business or profession, from or through the Bambū shoppe that are not authorized by Bambu,
- e. Payment of Obligations. Franchisee shall pay on a timely basis all amounts due and owing to Bambu pursuant to any separate agreements between Franchisee and Bambu and all amounts due and owing by Franchisee to all third parties, including affiliates of Bambu, national vendors and taxing authorities, with whom Franchisee does business at or through the shoppe. In connection with any amounts due and owing by Franchisee to third parties, Franchisee expressly acknowledges that a default by Franchisee with respect to such indebtedness may be considered a default hereunder and Bambu may avail itself of all remedies provided for herein in the event of default.
- f. Other Agreements. Franchisee shall comply with all agreements with third parties related to the Bambū shoppe including, in particular, all provisions of any premises lease or equipment lease.
- g. Employees and Agents. Franchisee shall be exclusively responsible for recruiting, appointing, hiring, firing, and supervising its employees, independent agents, and Bambū Certified Team Leaders. Those employees and agents will be employees or agents of Franchisee. They are not employees or agents of Bambu and Bambu is not the joint employer of those persons. Franchisee will have sole authority and control over the day-to-day operations of the Bambū shoppe and its employees and agents.
Source: Item 23 — Receipts (FDD pages 52–209)
What This Means (2025 FDD)
According to Bambu's 2025 Franchise Disclosure Document, franchisees must ensure proper management of their Bambu shoppe. To meet this requirement, the franchisee must employ and register at least three Bambu Certified Team Leaders who have successfully completed Bambu's Training Program. These team leaders are responsible for supervising and managing the Bambu shoppe.
At least one of the Bambu Certified Team Leaders must be available at the shoppe at all times if demanded by Bambu. Furthermore, to ensure full dedication to the business, at least one of these certified leaders cannot be involved in any other business or activity that could conflict with their responsibilities at the Bambu shoppe. During operating hours when a Bambu Certified Team Leader is not present, the franchisee must assign one or more qualified Shift Leaders to oversee the shoppe.
In addition to the above requirements, the Bambu Certified Team Leaders (or the franchisee) must obtain food safety manager certification from the ServSafe National Restaurant Association or another food safety certification program approved by the relevant state and local environmental and health requirements. The franchisee bears the cost of this certification, including any required training. Bambu also reserves the right to require the franchisee, the Bambu Certified Team Leaders, and other designated employees to attend and complete further training and certification courses, including online training and other continuing development programs.