What is the Bambu franchisee required to do regarding the manager's adherence to the Bambu FRC Materials?
Bambu Franchise · 2025 FDDAnswer from 2025 FDD Document
- 8.1 FRC Materials. Bambu shall make available to Franchisee Bambu's confidential Owner Operations Manual ("Owner Operations Manual" or "OOM"). The Owner Operations Manual and our policy releases shall be made available via our Franchise Resource Center ("FRC") that Franchisee will have password access to at www.bambufrc.com. The FRC contains Bambu's FRC Blog, FRC Forum, notices, marketing materials, artwork, health compliance plan and information, and ordering platform, as well as other manuals, technical and news bulletins and other written or electronic materials (collectively
referred to as "FRC Materials"), covering certain standards, specifications and operating and marketing procedures that Bambu requires Franchisee to utilize in developing and operating its Bambū shoppe. The FTC Materials may be modified in Bambu's sole discretion. The FRC Materials are designed to protect Bambu's reputation and the goodwill of the Marks, they are not designed to control the day-to-day operations of Franchisee's Bambū shoppe. Franchisee shall comply with the mandatory portions of the FRC Materials as an essential aspect of its obligations under this Agreement and failure by Franchisee to substantially comply with the mandatory portions of the FRC Materials may be considered by Bambu to be a breach of this Agreement.
- 10.1 Business Operations.
Franchisee acknowledges that it is solely responsible for the successful operation of its Bambū shoppe and that the continued successful operation thereof is, in part, dependent upon Franchisee's compliance with this Agreement and the FRC Materials.
- g.
Employees and Agents.
Franchisee shall be exclusively responsible for recruiting, appointing, hiring, firing, and supervising its employees, independent agents, and Bambū Certified Team Leaders.
Those employees and agents will be employees or agents of Franchisee.
They are not employees or agents of Bambu and Bambu is not the joint employer of those persons.
Franchisee will have sole authority and control over the day-to-day operations of the Bambū shoppe and its employees and agents.
Bambu will have no right or obligation to direct Franchisee's employees and agents or to operate the Bambū shoppe.
It is Franchisee's responsibility to determine compensation of employees and agents, terms of employment, safety regulations, work assignments, work schedules, and working conditions.
Any information regarding any of those issues provided to Franchisee by Bambu are mere suggestions and Franchisee shall have the sole discretion to utilize such information or not.
Franchisee will keep Bambu informed of the names, addresses and telephone numbers of all employees and agents.
Bambu reserves the right to require Franchisee, at Franchisee's expense, to purchase specified wearing apparel described in the FRC Materials from Suppliers approved by Bambu.
All Bambū Certified Team Leaders, employees of Franchisee, Franchisee and its owners, shall wear the specified wearing apparel at all times while working at the Franchised Location.
Source: Item 23 — Receipts (FDD pages 52–209)
What This Means (2025 FDD)
According to Bambu's 2025 Franchise Disclosure Document, the franchisee is responsible for the successful operation of their Bambu location, which is dependent on their compliance with the Franchise Resource Center (FRC) Materials. The franchisee must comply with the mandatory portions of the FRC Materials as an essential aspect of their obligations under the Franchise Agreement. Failure to substantially comply with the mandatory portions of the FRC Materials may be considered a breach of the agreement by Bambu.
The FRC Materials contain standards, specifications, and operating and marketing procedures that Bambu requires the franchisee to utilize in developing and operating their Bambu shop. These materials are accessible through the Franchise Resource Center (FRC) website, which the franchisee can access with a password. Bambu may modify the FRC Materials at its sole discretion.
The franchisee is also responsible for recruiting, hiring, firing, and supervising its employees, independent agents, and Bambu Certified Team Leaders. The franchisee has sole authority and control over the day-to-day operations of the Bambu shop and its employees and agents. Bambu may provide suggestions regarding employee compensation, terms of employment, safety regulations, work assignments, work schedules, and working conditions, but the franchisee has the sole discretion to utilize such information or not. All Bambu Certified Team Leaders, employees of the franchisee, the franchisee, and its owners must wear specified apparel described in the FRC Materials at all times while working at the Franchised Location.