What is a Bambu franchisee required to do regarding copies of health department reports?
Bambu Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisee shall promptly forward to Bambu copies of all health department, fire department, building department and other similar reports of inspections as and when they become available, and shall notify Bambu in writing within three business days of: (1) the commencement of any action, suit or proceeding relating to the shoppe; (2) the issuance of any order, writ, injunction, award or decree of any court, agency or other governmental instrumentality relating to the shoppe; (3) any notice or violation of any law, ordinance or regulation relating to the shoppe; (4) receipt of any notice of complaint from the Better Business Bureau, and local, state or federal consumer affairs department or division, or any other governmental or independent third party involving a complaint from a customer or potential customer relating to the shoppe, or (5) written complaints from any customer or potential customer, providing Bambu copies of any documentation along with the notice.
Source: Item 23 — Receipts (FDD pages 52–209)
What This Means (2025 FDD)
According to Bambu's 2025 Franchise Disclosure Document, a franchisee is required to promptly forward copies of all health department, fire department, building department, and other similar inspection reports to Bambu as soon as they become available. This requirement ensures that Bambu is informed about the operational status and compliance of each franchise location.
In addition to forwarding inspection reports, the franchisee must also notify Bambu in writing within three business days of several critical events. These include the commencement of any legal action related to the store, the issuance of any court order or decree affecting the store, any notice of violation of laws or regulations, and the receipt of any customer complaints from various sources, such as the Better Business Bureau or consumer affairs departments. The franchisee must also provide Bambu with copies of any documentation related to these notices or complaints.
The franchisee is responsible for resolving any of the issues mentioned above in a timely and reasonable manner, following good business practices. Furthermore, the franchisee is solely responsible for any penalties or fines resulting from failure to comply with applicable laws and regulations. Bambu's proactive collection of inspection reports and notifications allows them to monitor and address potential issues across the franchise network, helping to maintain brand standards and mitigate risks.
This requirement is fairly standard in the franchise industry, as franchisors typically want to maintain oversight of their brand's operations and ensure compliance with local regulations. By mandating the prompt submission of inspection reports and notifications, Bambu aims to stay informed and provide support to its franchisees when needed, while also protecting the overall reputation of the brand.