From whom must a Bambu franchisee purchase the POS System?
Bambu Franchise · 2025 FDDAnswer from 2025 FDD Document
fications as to size, layout and location in Franchisee's Bambū shoppe.
5.6 POS System, Merchant Service, Computers and Telecommunications.
- a. Franchisee shall purchase or lease for use in the operation of the Bambū shoppe an electronic cash register system, including hardware and software to service the Bambu loyalty rewards program, inventory, and timekeeping applications ("POS System") that meets Bambu's specifications and from a supplier designated by Bambu. Franchisee shall acquire and equip the Bambū shoppe with such other computers, equipment and applications as designated by Bambu from time to time. Such equipment may include hardware, software and possible online subscription applications. Bambu reserves the right to independently access sales and other information about the performance of the Bambū shoppe through the POS System or through any other computer or online system of Franchisee, without restriction. Franchisee is also required to own and use a mobile smart phone or other device agreed to in writing by Bambu that meets Bambu's standards and specifications, with a minimum of 1 GB of combined data plan, that can and will be kept on and used to receive and send communications via SMS, as defined in Section 8.4.
Source: Item 23 — Receipts (FDD pages 52–209)
What This Means (2025 FDD)
According to Bambu's 2025 Franchise Disclosure Document, a franchisee is required to purchase or lease a Point of Sale (POS) system for use in their Bambu store's operations. This system must meet Bambu's specifications and must be acquired from a supplier that Bambu designates. The POS system includes the hardware and software necessary to manage the Bambu loyalty rewards program, inventory, and timekeeping applications.
Bambu retains the right to independently access sales and other performance-related information from the franchisee's store through the POS system or any other computer or online system, without any restrictions. This access allows Bambu to monitor the store's performance and ensure compliance with its standards.
Furthermore, Bambu can mandate that franchisees purchase different or additional services, hardware, software, and applications, including a different POS system, provided they give 90 days' notice. Franchisees may also be required to pay any related subscription fees for these changes. This clause ensures that Bambu can update the technology used in its stores to maintain competitiveness and efficiency, although it could represent an unexpected cost for franchisees.
Franchisees are also obligated to use Bambu's designated POS system and credit card merchant service provider for all credit and debit card transactions. This requirement ensures uniformity and compliance with Payment Card Industry (PCI) standards, as franchisees must adhere to the PCI Data Security Standard to protect cardholder information. This standardization helps maintain the security and integrity of financial transactions across all Bambu locations.