What must a Bambu franchisee purchase or lease and have installed to meet Bambu's standards and specifications?
Bambu Franchise · 2025 FDDAnswer from 2025 FDD Document
ng marks on any signs shall only be used in accordance with Bambu's standards and specifications and only with the prior written approval of Bambu.
5.5 Equipment and Inventory. Franchisee shall purchase or otherwise obtain for use or sale at the Franchised Location and in connection with the Bambū shoppe equipment and inventory of a type and in a quantity which complies with the standards and specifications of Bambu. Franchisee acknowledges that the type, quality, configuration, capability and performance of the equipment, inventory and other products and services used or offered through the Bambū shoppe are all standards and specifications which are a part of the Bambū system and therefore such equipment, inventory, products and other items must be purchased, leased or otherwise obtained in accordance with Bambu's standards and specifications and only from Bambu, its affiliates or suppliers and distributors approved or designated by Bambu ("Suppliers"). All menu boards must meet Bambu's specifications as to size, layout and location in Franchisee's Bambū shoppe.
5.6 POS System, Merchant Service, Computers and Telecommunications.
- a. Franchisee shall purchase or lease for use in the operation of the Bambū shoppe an electronic cash register system, including hardware and software to service the Bambu loyalty rewards program, inventory, and timekeeping applications ("POS System") that meets Bambu's specifications and from a supplier designated by Bambu. Franchisee shall acquire and equip the Bambū shoppe with such other computers, equipment and applications as designated by Bambu from time to time. Such equipment may include hardware, software and possible online subscription applications. Bambu reserves the right to independently access sales and other information about the performance of the Bambū shoppe through the POS System or through any other computer or online system of Franchisee, without restriction. Franchisee is also required to own and use a mobile smart phone or other device agreed to in writing by Bambu that meets Bambu's standards and specifications, with a minimum of 1 GB of combined data plan, that can and will be kept on and used to receive and send communications via SMS, as defined in Section 8.4. Franchisee shall be responsible for all ongoing license, support, maintenance and updates to facilitate operation of the POS System and any required applications.
- b. Franchisee, at Franchisee's sole cost, shall acquire high-speed Internet service that meets Bambu's then current standards to effectively operate its POS System at the Franchised Location. Franchisee's Internet service shall also include in-shoppe customer Internet accessibility. At any time on 90 days' notice, Bambu may require Franchisee to purchase different or additional services, hardware, software, and applications, including but not limited to a different POS System, that meets Bambu's minimum specifications, and may also require that Franchisee pay any related subscription fees. Franchisee's participation and communications on the Internet and on the FRC Materials site will be governed by the standards, specifications and guidelines periodically established by Bambu.
- c. In Bambu's sole discretion, Bambu may provide Franchisee with a social media use policies for posting to approved social media sites and applications, such as Bambū shoppe's Yelp and Google pages.
Source: Item 23 — Receipts (FDD pages 52–209)
What This Means (2025 FDD)
According to Bambu's 2025 Franchise Disclosure Document, franchisees must purchase or lease specific items to meet the brand's standards. This includes equipment and inventory of a type and quantity that complies with Bambu's standards. The equipment, inventory, and other products must be acquired according to Bambu's specifications, and only from Bambu, its affiliates, or approved suppliers. Menu boards must also meet Bambu's specifications for size, layout, and location within the store.
Furthermore, franchisees are required to purchase or lease a Point of Sale (POS) system, including hardware and software, from a designated supplier. This system must service the Bambu loyalty rewards program, inventory, and timekeeping applications. Franchisees must also acquire other computers, equipment, and applications as designated by Bambu, which may include hardware, software, and online subscription applications. Additionally, franchisees must own and use a mobile smart phone or other device agreed to in writing by Bambu that meets Bambu's standards and specifications, with a minimum of 1 GB of combined data plan.
Prior to opening, franchisees must stock the store with products, menu items, ingredients, and merchandise in quantities sufficient to meet customer demand, complying with Bambu's standards and specifications. These items must be purchased from suppliers designated or approved by Bambu. The brand emphasizes that only approved or designated products must be used to maintain quality and consistency throughout the Bambu system. Franchisees are also required to acquire high-speed internet service that meets Bambu's standards to effectively operate the POS system and provide in-store customer internet access.