Are fees or costs not paid to Bambu refundable?
Bambu Franchise · 2025 FDDAnswer from 2025 FDD Document
Fees or costs that are not paid to us and may or may not be refundable by the third parties to which they are paid.
The term "Net Revenues" shall mean the total gross revenue derived by you from the operation of your Bambū shoppe, whether from sales for cash or credit, and irrespective of the collection thereof, including sales of both merchandise and services, but exclusive of all sales taxes, use taxes, gross receipts taxes, and other similar taxes added to the sales price and collected from the customer, and less any bona fide refunds, rebates, and discounts.
Source: Item 6 — OTHER FEES (FDD pages 14–18)
What This Means (2025 FDD)
According to Bambu's 2025 Franchise Disclosure Document, fees and costs not paid directly to Bambu may or may not be refundable. Specifically, these are fees paid to third parties. Whether or not these fees are refundable depends on the policies of those third parties.
This means that a prospective Bambu franchisee needs to carefully review the refund policies of any third-party suppliers or service providers they are required to use. For example, if Bambu requires franchisees to purchase equipment from a specific vendor, the franchisee should understand the vendor's refund policy before making the purchase. This is especially important for substantial purchases, as the franchisee could be at risk of losing a significant amount of money if the equipment is faulty or the relationship with Bambu is terminated.
In contrast, all fees and charges that are paid directly to Bambu are nonrefundable. This includes fees such as the Royalty Fee. Therefore, franchisees should be aware of this nonrefundable policy and factor it into their financial planning. Franchisees should direct their questions regarding refund policies to Bambu and any third-party vendors they will be working with.